Dexsta Federal Credit Union

STAY AWAY

Terrible,Terrible and Terrible. If you are trying to get any loan from Dexsta Federal Credit Union, PLEASE STAY AWAY. I am doing you a favour.

1) They charge “small fee” of $5 every time you try to make online payment (Small fee..? really?)

2) Their customer service is AWFUL. If you try to get something resolved, just give up. They won’t help you or even apologize to you.

3) If you try to complain about anything, they won’t take you seriously. All they do is either read something out of their “Customer Service” handy note or transfer you to their manager who would basically do the same.

I was trying to file a complaint once and the person refused to give me any resource other than posting stuff on their general webpage, which .. won’t really go anywhere.

Edit:

It seems that loan Service Manager Mike Reily is mentioned before.

I also had to deal with him this morning and he was very disrespectful and condescending.

He should NEVER be in client service area.

I am afraid that he will purposely give me hard time as the previous person is having the issue in receiving the title.

The reviews, complaints and scams posted about Dexsta Federal Credit Union is permanant record located at dirtyscam.com/reviews/dexsta-federal-credit-union/ Search for all reviews, complaints, scams and lawsuits about Dexsta Federal Credit Union
Dexsta Federal Credit Union reviews are no way affiliated with yelp & reddit. Their business is located at 300 Foulk Rd, Wilmington, DE 19803, USA. Dexsta Federal Credit Union could be contacted by dialing (302) 571-0522 or logging on their website dexsta.com. Dexsta Federal Credit Union business page on Dirty Scam received 7 consumers reviews/complaints, page views and 2365$ of monetary losses. The most of the users reported the severity of the scam is High.
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7 reviews on Dexsta Federal Credit Union

  1. Ridiculous!!! WHERE IS MY MONEY!!!

    After more than 20 days of waiting for a merchant refund to show up in my account they tell me it just magically happened that Visa had a “Glitch” on the exact same day I happened to return something??

    I seriously doubt that. They owe me almost $1000 dollars and have STILL not put the refund back into my checking account. I called Visa, they say it’s Dexsta . . . Ridiculous!!! WHERE IS MY MONEY!!!

  2. Not the only game in town

    They screwed up my refinance on my home, unprofessional, lax and do not care, if they screw up. Good rates lousy service. They tried charging $3 to to cash a check, even if you had a account with them, had to deposit it then take it out. But never told anyone about the change.

    Complained they did not care. That was the end of them nickel and diming me. lousy service, parking lousy, teller slow. Not the only game in town,

  3. They screwed up my refinance on my home, unprofessional

    They screwed up my refinance on my home, unprofessional, lax and do not care, if they screw up. Good rates lousy service. They tried charging $3 to to cash a check, even if you had a account with them, had to deposit it then take it out.

    But never told anyone about the change. Complained they did not care. That was the end of them nickel and diming me. lousy service, parking lousy, teller slow. Not the only game in town,

  4. Guess I will make a move to another credit union soon.

    This was a great Bank at one time…however never did like personnel – not very customer service orientated these days. My complaint is their IT staff. They need to hire a new company.

    The one they have stinks. Having trouble with their outdated tech. They drop off my password recently every week, now. Guess I will make a move to another credit union soon.

  5. Very Bad

    I found out that this third party attempted to contact me and had grossly outdated contact info. How would I forecast that a previously unknown third party would need my updated contact Info.

    Star also informed me that the reason for the “de-activation was that I had made TWO purchases on the same DAY. those puchases, (one completed [BJ’s], and one not allowed [grocery store] were 4 and 9 miles from my “home” banking office in Newport formerly know as Gemco

  6. Scammer

    won’t allow you to close an account without three days notice

  7. Bad Service Provide

    How would I forecast that a previously unknown third party would need my updated contact Info. Star also informed me that the reason for the “de-activation was that I had made TWO purchases on the same DAY.

    those puchases, (one completed [BJ’s], and one not allowed [grocery store] were 4 and 9 miles from my “home” banking office in Newport formerly know as Gemco..

Foulk Road 300
Wilmington 19803 DE US
Get directions
Reviews:7
Reported Loss :2365 $
Severity of Scam :High
Reported by : Anonymous
Views :

FAQs

Is Dexsta Federal Credit Union a scam?
Yes, Dexsta Federal Credit Union is a scam and a bad service provider as per the report filed on dirtyscam.com, They are not aggressive toward their customer satisfaction and complaint grievance.
Is Dexsta Federal Credit Union a legit?
No, Dexsta Federal Credit Union is not a legit business owner or provider, you should take all precautions/measures before buying or using their services.
How many reviews submitted by Dexsta Federal Credit Union consumers?
There is/are 7 review(s) posted about Dexsta Federal Credit Union and its indicate that the severity of the scam is High.
Where is Dexsta Federal Credit Union located?
Dexsta Federal Credit Union is located at 300 Foulk Rd, Wilmington, DE 19803, USA.
How much monetary losses incurred by Dexsta Federal Credit Union customers?
2365 $ monetary losses incurred by Dexsta Federal Credit Union customers.