Once again I call to make an appointment and the rude receptionist tells me that this is my second time cancelling an appointment. First of all I was called by their office to cancel one of my appointments and the other i called 24hrs ahead of time to cancel so how is it my fault that they don’t communicate in the office? I have been a patient at this dentist for over 10 yrs and NEVER had as many problems as I am having now with this office.
The previous staff was so much more organized and treated patients with so much more respect. If i could have given zero stars I would have. Not only that but they make your appointment. for one time and then when you get there you have to wait for over an hour just to be seen but when your 10 min late they say you have to reschedule because your late. I would NEVER recommend this office to anyone.
This office has gone so far down hill it is sad. They need to hire people that want to work and know what they are doing instead of ones that just want to be in the office to get a paycheck and are clueless. My next step is to file a complaint with the BBB that’s how bad it is. .
I will be looking for a new dentist immediately. I already got 5 of my friends to stop going here and won’t stop until I get everyone that I referred to change dentists.