Delta Community Credit Union

Horrible Experience

Do NOT do business With Delta Community Credit Union. I tried to apply for an auto loan. Great credit score, all ducks in a row, large down payment, etc. had my sh** together.

Well, I had a horrible phone communication with a loan officer (in the call center) named Julie.

She wasn’t any help at all and lied about me signing a title for this car already.

She also spoke badly about the dealer who I was trying to purchase the car from, which so happens to be my husband who has been in business for 4 years, AND a customer of theirs.

When trying to close the deal after bringing more paperwork, speaking to the loan manager, and other head honcho’s, I STILL needed to change paperwork.

I was told to drive to get paperwork changed then come back.

When after everything was said and done, the paperwork wouldn’t have been an issue.

Bottom line, the staff at the branch did an “ok” job to help, but the whole experience was a disaster.

I did not feel welcome here, NOR a customer. Guess they didn’t want my business.

There are a lot of details that are not listed (because they are private) but this was a horrible experience and nothing went right.

I went to Wells Fargo right across from them and had a wonderful experience there. AND they were super helpful in my car loan.

Is Delta Community Credit Union a scam?
Delta Community Credit Union is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Delta Community Credit Union legit?
First Delta Community Credit Union is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Delta Community Credit Union’s consumers?
There is/are 2 review(s) posted about Delta Community Credit Union and it indicates that the severity of the scam is High.
Where is Delta Community Credit Union located?
Delta Community Credit Union is located at 3250 Riverwood Pkwy, Atlanta, GA 30339, USA. You can contact Delta Community Credit Union by dialing (404) 715-4725 or visit their website deltacommunitycu.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Delta Community Credit Union’s customers?
According to the report(s), US $2365 was the total loss incurred by Delta Community Credit Union’s customers.
The reviews, complaints and scams about Delta Community Credit Union are deliberately written by anonymous. We, at Dirty Scam are not liable for the content written about Delta Community Credit Union. If you have any issue with Delta Community Credit Union incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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2 reviews on Delta Community Credit Union

  1. Kim H

    DCCU has the worst customer service

    DCCU has the worst customer service i wish that they would put more importance into the customer service call center.

  2. Mark Ruiz

    I knew something wasn't right because my direct deposit was in my account, I had already checked.

    I have had the worst experience dealing with this bank it’s ridiculous. I noticed on my account earlier this month where I was being charged NSF fee’s on transaction where the money was in the bank that went back three months. I printed out the bank statements and went into the bank on July 5th where the lady at the front desk reviewed them and refunded my account over $150.

    I also showed her where a cash app transaction had been taken out of my account twice, in which I filled out the dispute paperwork to have the bank put my $50 back into my account. Low and behold I’m thinking everything was settled and my account was good. Well fast forward a week later, I get up early that Friday morning to get gas and I get an error that my debit card was declined.

    I knew something wasn’t right because my direct deposit was in my account, I had already checked. So I drove to their atm in Fayetteville, and once again no luck. The receipt stated card was reported stolen. I was so furious because I hadn’t got not one call from the bank stating my card was reported stolen nor had I called and reported it stolen.

    So I immediately called customer service to be told my card was disabled because there was fraud reported to the account.

Reviews:2
Reported Loss :2365 $
Severity of Scam :High
Reported by : Anonymous
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