Delta Community Credit Union

Horrible Experience

Do NOT do business With Delta Community Credit Union. I tried to apply for an auto loan. Great credit score, all ducks in a row, large down payment, etc. had my sh** together.

Well, I had a horrible phone communication with a loan officer (in the call center) named Julie.

She wasn’t any help at all and lied about me signing a title for this car already.

She also spoke badly about the dealer who I was trying to purchase the car from, which so happens to be my husband who has been in business for 4 years, AND a customer of theirs.

When trying to close the deal after bringing more paperwork, speaking to the loan manager, and other head honcho’s, I STILL needed to change paperwork.

I was told to drive to get paperwork changed then come back.

When after everything was said and done, the paperwork wouldn’t have been an issue.

Bottom line, the staff at the branch did an “ok” job to help, but the whole experience was a disaster.

I did not feel welcome here, NOR a customer. Guess they didn’t want my business.

There are a lot of details that are not listed (because they are private) but this was a horrible experience and nothing went right.

I went to Wells Fargo right across from them and had a wonderful experience there. AND they were super helpful in my car loan.

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1 review on Delta Community Credit Union

  1. DCCU has the worst customer service

    DCCU has the worst customer service i wish that they would put more importance into the customer service call center.

Riverwood Parkway 3250
Atlanta 30339 GA US
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Reviews:1
Reported Loss :2365 $
Severity of Scam :High
Reported by : Anonymous
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