Dapper Ducts

I would not recommend anyone using Dapper Ducts in the future.

Yani and his crew came to my house, that I am renting as my landlord scheduled them to clean the ducts in preparation for my newborn daughter to come home in two weeks. They arrived at my home at around 10 am and began to work. I asked if there was a lot of dust that would result from the cleaning and he assured me there wasn’t but I covered the bassinet and crib anyway. When my landlord got here he asked if they had additional drop cloths to cover the remaining furniture in the nursery as I used all the ones that I had, and Yani said it wasn’t necessary. My landlord disagreed with him saying they should cover it regardless because a newborn baby would be in the house within two weeks! At that point Yani said he was done with the job and he and his crew left the house barely having begun cleaning the ducts. They left all of the vents uninstalled from the ducts, and left a hole that had been cut into the furnace vents uncovered so my furnace couldn’t be turned on….in December. Yani’s focus is clearly getting things done quickly, rather than safely and with cleanliness in mind. I would not recommend anyone using Dapper Ducts in the future.

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5 reviews on Dapper Ducts

  1. Yaniv made me feel unsafe in my own home

    I just had a very frightening and unsettling experience with Yaniv B. from Dapper Ducts. I am also contacting the Better Business Bureau. Yaniv and a coworker, Ryan came to my home today. When looking at the dryer, he started giving a long explanation about the type of material used for the dryer duct.

    I asked a question regarding the code he was referring to, and he jumped up, started yelling at me, slammed washer, and stormed out of the house. He told me that I was lucky that he wasn’t charging me for coming to my house and giving me advice.

  2. I asked if he was being sarcastic and he turned and walked away.

    I chose Dapper Ducts because of the reviews on this site. Yani and another gentleman arrived 20 prior to their 8:00a appointment. I could not immediately answer because I was caring for my son who is a disabled. At the time they arrived, I was preparing my son for the service because noises, etc. are extremely difficult for him to endure. I was not LATE, they were EARLY. Normally, one would consider it very prompt and appreciate it; however, my circumstances do not lend me to such flexibility.

    I never open my door prior to ensuring it’s safe, so I spoke through the window to be sure it was Dapper Ducts. Unfortunately, Yani responded to me very unprofessionally. He very sarcastically insinuated that I wasn’t aware of the scheduled appointment. I asked if he was being sarcastic and he turned and walked away.

  3. I recommend Dapper Ducts for their promptness, professionalism and good attitude.

    I’ve been living in my apartment for in NW DC and was very glad I picked Dapper Ducts (DD) to do my cleaning. Yani is a really excellent professional who does very good work. He provided me with an estimate within about 1 hour of contacting him by email (something most companies don’t do). And the estimate was exactly right.

    He even told me about coupons available to bring the price of duct cleaning down. Cropp Metcalf didn’t even show up to my appointment to do my duct cleaning. I recommend Dapper Ducts for their promptness, professionalism and good attitude.

  4. The prices are reasonable and there's no "bait and switch" or game-playing with estimates.

    Yani is really a pleasure–professional, straight-forward, thorough. He has solid follow-through and attends to details. I’ve used this company for several years now; specifically, with annual dryer vent cleaning and also duct cleaning. The prices are reasonable and there’s no “bait and switch” or game-playing with estimates.

  5. Easy to schedule, arrived on time

    Easy to schedule, arrived on time, got the job done, what else could you ask for?

Tunlaw Road Northwest 4000
Washington 20007 DC US
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Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : anonymous
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