I came across this huge course provider which has multiple offices in different countries and continents, Dale Carnegie & Associates. I am a business owner and wanted to learn from professionals about sales, cross and up selling and about a lot of other topics. However, I decided to go one by one.
I paid $349 for one of their webinars. It was a three hours online workshop. The course was just fine. In between, I lost them few times and it was not at all my connection. The entire office was working with the same connection and it was only me who was getting disconnected from their window.
Anyway, I was trying to access it as clearly as possible, trying not to miss any point. During the first webinar, I was very upset to see what they had to offer. Someone like me who has been in business for so many years, whatever was presented seemed way far from being practical. It sounded like people were teaching 8th grade student.
I was really disappointed by their course. The first hour went somehow. Later, I started getting annoyed by their unrealistic knowledge that can only work when everything goes your way. There was nothing taught for experienced people who have been working their whole life living the same life. Business is not easy and those who think that getting a office can get them sales, they are being hypothetical.
Not a single mantra works for everyone. There are various reasons that can get your business to top and even more to bring it down to zero. Sales is not about just talking politely and seeking for your client’s agreement. It is much more than that and those training people in these workshops doesn’t seem to imply with the fact that there is much more to learn.
It is okay if you have just started. There were few basic details that were fine. However, there was nothing for a pro who has been already shifting gears while trying to complete the sale leads. I had to reboot the window a couple of times when trying to access their portal. It froze in between and sometimes blacked out.
In spite all these troubles, I tried to complete the three hours workshop. At the end, they did not even conclude the workshop by revising the previous points and I could not find out the points that I missed during the portal problem.
There were many difficulties in understanding them as well. The voice wasn’t clear. After the workshop, I called them to ask for the refund or another workshop for free to make up for the loss I just made. The girl was arrogant and simply disconnected my call without answering me. I tried to connect again, and the number went busy for some long hours and I gave up.
That is the reason I am writing my complaint here so that no other person falls for their trap. They are no super heroes but ordinary people who have some tips but cannot conclude themselves as experts in their field.