Cynthia Miles, CPA
Receptionist Is Extraordinarily RudeCynthia Miles, CPA did my taxes for 2015, i’m a full-time DJ and my mother was in the same profession before she passed away.
She did her taxes for a long time, so naturally I figured why not go with Cindy as well.
I had used different CPAs prior so l Felt very good and was excited about using Cindy for the first time.
Why this is a one star review is because no matter how hard I try I cannot get in touch with her.
Also her receptionist is extraordinarily rude and if I didn’t know better every time I called swear she never even relays it back to Cindy.
Fast forward to today, I keep getting letter after letter from the IRS stating my taxes were not filed properly and I now open I’ll see you after penalty, everything is messed up, and of course when I go to call Cindy… she’s on vacation.
I have a question after question regarding my situation now and I have nobody to help me so I feel like I’m totally by myself, in hindsight I would’ve chosen a different route for my taxes I will not be using her ever again or recommend her if anyone asks me.
I own my own business and know how important customer service is and having a open communication with my clients is absolutely invaluable.
I would refer her she is very professional.
My first year going to Cynthia and I had a wonderful tax season experience. I had a few decisions to make and she made everything super clear. I would refer her she is very professional.
Bad Service Provide
Cindy has done my return for more than 15 years now. She’s been GREAT the whole time. As my needs have changed, so has her advice and direction.