Extremely unprofessional and unethical. They mark EVERYTHING UP a MINIMUM of 100% (preferably 150%) and add the salespersons commission to the bottom line (the salesperson rarely gets a dime of that). They use the CHEAPEST MATERIALS POSSIBLE (i.e. charging $9/sq.ft for flooring that they buy at Lumber Liquidators for $1.39/sq.ft, charging $18/sq.ft to install basic tile etc.). They use phony “manufacturer rebates” to close sales. They discriminate against people with disabilities.