Crown Mortgage Company

Dissapointed With The Service

Dissapointed with the service of Crown Mortgage Company , they tell you that in order to see if you qualify for a mortgage you have to pay a non-refundable $300 fee that will be used for the appraisal (should have walked out right then and there), well long story short my wife and I had some unfortunate financial downturn and we would longer be in position to purchase a new home.

We requested a refund and our request was declined. We never had an appraisal done!

I did sign the paperwork stating non-refundable but something feels shady about this business practice when they claim the $300 is for the appraisal and it’s not used the money should be returned.

Or they should be UPFRONT and HONEST and say that the $300 fee is for their time to process your paperwork.

It’s shady and you should not do business with them for that reason alone.

Is Crown Mortgage Company a legit?

Crown Mortgage Company is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 6 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Crown Mortgage Company located?

Crown Mortgage Company is headquarted at 6141 W 95 Th St Oak Lawn, IL 60453. You can contact Crown Mortgage Company by dialing (708) 857-1897 or visit their website CrownMortgageCompany.com.

How much monetary loss is incurred by Crown Mortgage Company’s customers?

According to Crown Mortgage Company’s customers, a monetary loss of US $300 has been reported. The severity of entire incident reports is extremely low.

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6 Reviews on Crown Mortgage Company

  1. Bad Service Provide.

    Once again denied for the third time in a row for my loan modification by CROWN MORTGAGE the people who supposedly care for your wellbeing , they don`t care —- they just want your money on interest like ANY bank .

    I have been denied by an individual by the name( Bob Allen) when i think of the damage he and Crown have done to my family it reminds me of a movie that i recently viewed [ Drag Me To Hell ] watch this movie and you will see how he and this company will treat you in time of need ,

    with no further to say {for the moment} another insatisfied customer, Jose Sanchez Let me repost.

  2. Scammer

    They won’t accept our offer on a house because they want us to get pre approved through them. Chase Bank isn’t good enough? You want us to get pre approved through you before you will counter? Why?

    So you know how much we are worth? Sounds like a bunch of crooks to me.

    First off, why would someone who is trying to buy a house want another inquiry on their credit? You being in the mortgage field should know that.

  3. Unbelievable

    Unbelievable, O SURE they are super helpful when they want your loan! Heaven forbid you are a few days late beyond the grace period. Considering filing a class action lawsuit against them for their terrible unfair treatment!! The month in question sent them the mortgage payment few days beyond the grace period, then the very next month a little late again however paid in full.

    Well get this, I received a call that they chose to send the last month payment back because it was late and did not include the late fee. Now the current month they say they will not be accepting it either. So in essence, they made me look as though I refused to pay those 2 months.

    See the trend? Crown Mortgage only physically sent my 1 of my checks back to me.NOW they sent a summons for foreclosure for 3 months non payment, attorney fees, court fees,

    late fees and not giving them my first born!!! By the way, the checks were NOT returned for non sufficient funds, they just decided THEY didn’t want to accept the checks without the late fees added. WOW, what kind of service is that? NEVER EVER will I deal with a small name co. like this ever again!! Thank God I now own other property with reputable mortgage lenders. BEWARE!!

  4. Anyway went to different lender closed on my property no problem.

    Stay away, we went there we locked the rates paid fee then after 2days they called me said no rates went up ,so had to go back lock my rates once again! guess what few days later they called again to raise rates wow im like this is un real! I called them and cancelled the loan they just wasted my time and money! Anyway went to different lender closed on my property no problem.

  5. Absolute worst customer service.

    Absolute worst customer service. Unreturned calls. False information. Lied to by sales rep. Undelivered mail. No complaints with our rate, but once they have your money they really couldn’t care less.

  6. Terrible company and will take your money.

    Terrible company and will take your money. I was recommended this company by my realtor and I paid a few hundred dollars up front for the appraisal and some other fees. Due to the fact they approved me for a FHA and not a conventional loan,

    they wouldn’t refund my money even though there was never an appraisal done! I even spoke with the president of the company. Horrible! If you want to get ripped out of almost $500, go here. Otherwise, shop somewhere else!

Reviews: 6
Reported Loss : 300 $
Severity : Extremely Low
Reported by : Anonymous
Views :