CrossCountry Mortgage
Stay Away From These Guys
If you want your credit ran several times, high APR, getting screwed on your closing credits, false promises, then this is the place you want to come to!
My attorney was in on it as well because he knew the owner of CrossCountry Mortgage.
I fired these guys, my realtor, my attorney, and my agent and started out fresh with everyone new.
Ended up getting a better rate, closing credits, less headache, 3 week closing, and dealt directly with the bank and not a third party originator office.
Stay away from these guys as they will prey on you.
I heard multiple stories about these guys as well after sharing my experiences, glad I had walked away.
Is CrossCountry Mortgage a legit?
CrossCountry Mortgage is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 4 consumer[s] submitted negative ratings, and only a few left positive feedback.
Where is CrossCountry Mortgage located?
CrossCountry Mortgage is headquarted at 5730 W 95th St Ste 103 & 201 Oak Lawn, IL 60453. You can contact CrossCountry Mortgage by dialing (708) 499-5626 or visit their website teamramadani.com.
How much monetary loss is incurred by CrossCountry Mortgage’s customers?
According to CrossCountry Mortgage’s customers, a monetary loss of US $2145 has been reported. The severity of entire incident reports is high.
Multiple Issues
I have had Cross Country for about 2 years with multiple issues taking place.
1. They were sending the mortgage bill to the tenants and they were sending it back or throwing it away. Several months we would get a copy, check the box for “change of address” and send off. Would never get fixed. We were then told that we need to fill out a form and fax it, which we did. Still no fix. Took getting on with a supervisor and ensuring her I had everyone’s name I had talked to and threatening legal action to get it fixed.
2. They were sending wrong amounts to the local taxing authority and sending double payments. In speaking with the tax collector, he stated that it has been a nightmare dealing with Cross Country. At that time, I canceled the escrow and have paid the taxes and insurance on my own for over a year.
3. My loan was “sold” from Cross Country mortgage to Cross Country LLC. in February. When I sent in the February payment, I sent a substantial extra and clearly marked the slip with Extra Principal. I got a notice from the “new ” servicer that I was behind on my escrow and they took a large sum of the money ($1295) marked for principal and opened an escrow account, also my payments would be going up by 323 dollars a month to account for the minimum balance needed.
4. Since the sale of my loan there is no way to get thru to and actual person. I had to put in a complaint to BBB, who forwarded it to corporate. They called and patched me thru to a rep who was of no help.
5. MY wife asked for a payoff quote via my wife’s email, for which we were charged 25 dollars. That email never arrived (Yes, I checked the SPAM folder). The rep also tried sending to mine while I was on with her. Again, no email has come thru.
This company is a total sham. I will tell anyone to run from them as fast as they can.
Good Service
This is the bestttttt mortgage company ever if I can give ten stars I will, I am very pleased to be able to close on my first home as of yesterday much love to Johnny, Louis and Val for helping me every step of the way going above and beyond with making sure everything was done properly and turning my dreams to a reality.
love this guys and i strongly recommend them.
I bought a condo trough this guys. From the very beginning, they were very professional, and helpful, they explained the whole process, what should i do and expect trough the proces until the closing day.
They notified me, my buying broker and lawer momentarily since they have any kind of info. I love this guys and i strongly recommend them.
which is super helpful for buyer and seller side.
The Ramadani team including Miz, and Val who i primarily worked with on two deals have been superb! They are on top of their game and do a great job providing updates every couple of days to keep everyone in the loop, which is super helpful for buyer and seller side.
Miz is a great business partner who works with all parties willingly and has a way with his charming words Friendly, professional, prompt is Ramadani team’s ethic. Highly recommend