Crestline Funding

Customer Service

NIGHTMARE! Our experience was nothing less than a nightmare. We chose Crestline Funding because I heard their radio ad saying that they do not charge points and ended up paying a point. Truth in advertising??? I think not!

From beginning to end this was a total disaster. We would send information and everything would be quiet, as another has said, and then they wanted more.

And this went on and on and on. They continued to blame one of two reasons for the constant delays: 1) their underwriter and 2) the patriot act.

This went on non-stop for weeks and weeks and weeks. It was like we were the first customer they had ever had in their life.

The left hand didn’t seem to know what the right hand was doing. Escrow closed late in part because of their delays.

We finally came to the opinion that their underwriter must have learned how to process a residential loan from one of those “Dummies” books because they kept asking for more and more like they knew they needed something but not sure what it was.

The account manager would then say that if we didn’t give the underwriter what they were asking for then the loan might be canceled.

Case in point, we told them we would NOT sign a document that made absolutely NO SENSE to us and was incorrect in our opinion.

We were told that the underwriter might deny the loan.

The very next day we were sent another piece of paper to sign that said exactly the opposite of what they wanted us to sign the day before and we would not sign. Just absolutely nuts!!

There were SO many aggravations and delays and delays but we were so far in they had us stuck unless we really wanted to start all over again with another company.

We have gone through seven residential home loans over a number of years and they were so easy.

CRESTLINE FUNDING MADE IT AN ABSOLUTE NIGHTMARE.

At one point I asked that the owner of the company, who is in the advertisement, call me regarding this awful loan process….of course, he never called.

When people ask me what I would do differently if I started this loan process again I tell them, without any hesitancy, that I would GO DIRECTLY WITH A BANK !

Why I thought this would be easier I have no idea, but it was such an awful experience.

WE WOULD NEVER USE THIS COMPANY EVER AGAIN!

This review is posted on the San Diego office as well as this Irvine office because both offices were involved in the account servicing of our loan process.

Is Crestline Funding a legit?

Crestline Funding is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 27 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Crestline Funding located?

Crestline Funding is headquarted at 18851 Bardeen Ave Irvine, CA 92612. You can contact Crestline Funding by dialing (949) 238-2630 or visit their website crestlinefunding.com.

How much monetary loss is incurred by Crestline Funding’s customers?

According to Crestline Funding’s customers, a monetary loss of US $2214 has been reported. The severity of entire incident reports is medium.

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27 Reviews on Crestline Funding

  1. Do not use this service!!

    Do not use this service i took a payday loan out or so i thought and somegow i ended up with these people j paid back my entire loan now they want 200.00 dollars for giving me the loan???? I already paid interest and fees for this loan and 200.00 to close out a line of credit i never wanted or asked for? I got a payday loan not a line of credit

  2. no vasoline

    Dont F—k with crestline finance they love screwing folks in the ass with no vasoline.

  3. leave these white devils alone are hidding behind their white mask aka KKK ALL UP IN THE BLACK COMMUNITY LITERALLY ROBBING BLACK FOLKS, leave these white devils alone.

  4. KKK owns Crestline Finance

    Crestline finance is owned by the KKK and they are planted in the black communities what business charges their customers for coming in to make a payment only Crestline finance does this to black people in their own community, the KKK has moved into the black community describing themselves as the black man’/woman savior just to do what they have never stop doing lynching black folks from the tallest tree possible-now since lynching black folks is illegal they are literally robbing us. do not patronize these white devils the more you open that damn door to their business the deeper these white devils dig into your pocket.

  5. There is no reason to go anywhere else.

    There is no reason to go anywhere else. The individual that helped me was Colby Cline. The one thing I have to have when I want a mortgage loan is honesty… I want my loan consultant to look out for what is in MY best interest… and this guy did just that- every step of the way.

    My girlfriend is a mortgage broker for commercial real-estate… and she couldn’t believe how great this guy was. If you want great service, round the clock help and an honest to good loan consultant… just ask for Colby. I will never go anywhere else.

  6. I will never go anywhere else.

    There is no reason to go anywhere else. The individual that helped me was Colby Cline. The one thing I have to have when I want a mortgage loan is honesty… I want my loan consultant to look out for what is in MY best interest… and this guy did just that- every step of the way.

    My girlfriend is a mortgage broker for commercial real-estate… and she couldn’t believe how great this guy was. If you want great service, round the clock help and an honest to good loan consultant… just ask for Colby. I will never go anywhere else.

  7. Good Service

    Wow! This was the nicest person and company to work with to get our refinance! I had heard the cute ads on KNX 1070 and am so glad that I gave them a call!

    Todd was so nice! So professional, conscientious, caring and kind! He helped us work through a few issues and was always positive and encouraging! He kept in contact with me and was always there for me if I had a question!

    I am still amazed at how nice and helpful he was! We are very grateful to him and look forward to working with him in the future! Thank you Scott Brown for hiring this wonderful young man! He’s great!
    We highly recommend Todd Krekos and Crestline Funding!

  8. SAM CHIU of CRESTLINE FUNDING is awesome.

    SAM CHIU of CRESTLINE FUNDING is awesome. Super knowledgeable of the home refinancing process. Just completed our home refinancing and was very fortunate to have SAM CHIU as our Loan Officer.

    SAm did an amazing, extraordinary job for all our refinancing needs. Very friendly, very effective and efficient Loan Officer. We will definitely recommend SAM CHIU of CRESTLINE FUNDING to our friends and relatives. BRAVO ZULU!! MR? SAM CHIU?

  9. Did my refinance with Colby from Crest line.

    Did my refinance with Colby from Crest line.He was thorough,Professional,and a good guy. Felt like I had known him for awhile. Thanks for the refinance and the great work !Upfront and honest.

  10. I will definitely recommend him to everyone I know.

    The absolute best experience you could ask for! The whole process was seamless, and Todd Krekos was a gem to work with. I will definitely recommend him to everyone I know.

  11. We worked with Cam Chiu on our refinance.

    We worked with Cam Chiu on our refinance. We had several moving pieces and Sam was great at understanding what we were dealing with, and he was very clear in discussing options available to us.

    Rates have been rising and I was afraid that any delay would cost us. He kept the process moving at a fast pace and made a very smooth process. It was a great refinancing experience.

  12. I would recommend him to all my family and friends.

    After trying 3 different loan institutions crest line funding was the one to come through for me and Sam is an Awesome Guy and very professional I would recommend him to all my family and friends.

Reviews: 27
Reported Loss : 2214 $
Severity : Medium
Reported by : Anonymous
Views :