CORT Furniture Rental

I'm very underwhelmed and would not use them again.

At first I was impressed with Cort furniture rental because it was relatively inexpensive and had a good selection of products. Although, their customer service is AWFUL. I’ve written several emails asking very simple/understandable questions and they either don’t answer for days or will pass me off to another employee. Their furniture was also very poorly made and broke too easily. Overall, I’m very underwhelmed and would not use them again.

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4 reviews on CORT Furniture Rental

  1. Stay away from Cort Furniture, they are scam

    Bought their furniture and found that there were issues with the furniture after the 14 day retun policy. Asked for a full retun but was only able to get my money back for selected furniture at a 70% cheaper than what I’ve paid. Stay away from Cupertino Cort Furniture as it’s not a place to buy anything from them or you’ll be scam like me. I guess this is their biz model to scam others and make money.

  2. I will NEVER EVER shop here again nor will I refer anyone to them.

    If I could give a zero I definitely would. I purchased 4 bed sets from Corts. Paid In FULL. Out of four bed sets one has bedbugs. I called Corts to discuss the concern and the mangervtold me they could have came from my previous house.

    I explained to Deigo this is a brand new house I just moved into. Their delivery company delivered to my new house not old house. Further more I took nothing from my old house to my new house. I asked the manager to have someone to come and expect the furniture.

    He stated that he had to call someone and he will get back in contact with me. I have yet to hear back from anyone there about when someone is going to come. I placed the bed set outside of my home. If I had a truck I would definitely go and drop it off at the front door of Corts. I will NEVER EVER shop here again nor will I refer anyone to them.

  3. Be very careful renting from this place. I am paying from shitty items.

    Terrible rental experience with this business. Old used furniture with crap from pervious renter still in sofa creases. Old burnt out used washer especially the dryer. I told them i need new item and they told me items were new prior to rental.

    I could have gotten way better from the thrift store but i need new item and that was what they promised and didn’t get. I took pictures and i called them to report what i got and they said the will send someone to fix dryer.

    I saw note that someone came and fix it but it was still not drying. Even a small quantity of item taken up to three cycle to dry. Rubbbis!!! Be very careful renting from this place. I am paying from shitty items.

  4. Totally unprofessional organization.

    Totally unprofessional organization. They’ve been here twice with the wrong furniture. After renting an office desk, they informed me that they don’t have any office equipment, so they sent something else instead. The “dining room” table is really simply a free-standing table that can’t be used for eating because there’s no place under the table for your legs.

    They sent two unmatched chairs the first time and “forgot” the correct one the second delivery. They sent a king frame and queen mattress. After the second delivery they left the incorrect items they were replacing in the middle of the floor.

New York Avenue Northwest 1100
Washington 20005 DC US
Get directions
Reviews:4
Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : Anonymous
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