I got a $2000 loan to pay for an auto repair, paid it back within a month and a half. However, I overpaid by $25 due to Confident Financial Solutions’s online payment portal… I waited for 6 months before I finally received my reimbursement.
I called each month and they promised it was in the mail. FINALLY, after 6 months, I got my $25 check, and cashed it at my nearby Chase Bank.
Then a couple weeks later, I get a notice from Chase, and they informed me CFS had canceled the check they sent, so they removed the $25 from my bank account along with a $12 penalty!
When I contacted CFS, they said there was nothing they could do about it.
So not only did I overpay for my loan, it ended up costing me more just to try and make it right.
CFS was shady from the start, and not helpful through any of it.
Unfortunately I needed the repairs done, so I used them, hopefully I will never need to again.