Stay away from these guys if you want quality workmanship.

When my house refused to heat up, I learned that the new fan for which I paid Condon-Reed $500 this summer was improperly installed.  I had a company through my home warranty come out to figure out the problem.  As a result, my efforts to have Condon-Reed provide at least some remediation were answered with accusations and assertions that I should have realized Condon-Reed created the problem and thus should have called them first.  I recommend taking your business elsewhere unless you want to rely on these guys forever.

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2 reviews on Condon-Reed

  1. We had a good experience with the folks at Condon-Reed.

    We had a good experience with the folks at Condon-Reed. One of their technicians (Tony) came out to perform a routine maintenance check and cleaning of the HVAC system in our Capitol Hill home, and he was professional and thorough.

    We recently had them out again (Todd this time) for warranty service and they identified the problem and fixed it quickly. Overall I would recommend doing business with this company due to their expertise, professionalism, punctuality, and accountability.

  2. We've been service agreement customers of Condon-Reed Inc for many years.

    We’ve been service agreement customers of Condon-Reed Inc for many years. They did a great job with the original installation and when it went our of warranty, we signed up for the service agreement which included yearly servicing and emergency servicing at a very reasonable price.

    When our AC went out late night this week (July) , they were there the next morning and had it fixed within a half hour at no cost. Their service people were professional and knew exactly what to do … plus, since they have the service agreement, they always check to see what needs to be done to keep the system running.

Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : anonymous
Views :