Colonial Federal Savings Bank

Very Poor Customer Service

Very poor customer service at Colonial Federal Savings Bank in Quincy.

I was told by someone who works there I could deposit my payroll check in the ATM because it scans the checks in.

When I found out this was not true it was too late.

My regular branch in Holbrook is great, but unfortunately they could not help me because the people in Quincy could care less.

This happened at 5:02 pm on Friday now my mortgage will be late.

Not to mention I am broke for the weekend. I am moving to a bank that has better hours.

This bank needs to get with the times or go by way of the dinosaurs.

I will miss my Holbrook friends. Because the fish rots from the head.

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2 reviews on Colonial Federal Savings Bank

  1. Great neighborhood institution.

    Awesome bank. Great people. I’ve been a customer for 20+ years and always found the staff to be extremely helpful and accommodating. They’ve assisted with multiple mortgages, refinances and car loans. Great neighborhood institution.

  2. Excellent bank!

    Been a customer for decades for all my banking and finance needs. Always friendly, always helpful. Excellent bank!

Beach Street 15
Quincy 02170 MA US
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Reviews:2
Reported Loss :3256 $
Severity of Scam :High
Reported by : Anonymous
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