College Storage Group & Moving

They do not pay their vendor bills.

Getting my stuff out of my dorm was wasy breezy. When it came time to getting my stuff dropped back off, this company was SO unprofessional. Supposedly there was a google doc that was supposed to be sent to me to let them know when they would drop my stuff off. I never got that. I would call and be on hold for hours. And on top of that the customer service is horrible and unprofessional. I even overheard one of the movers refer to me as “that off campus bitch”. This is so unacceptable and the fact that this is a black owned company makes it even worse. Thses people are unorganized as FUCK. It took me two wholw weeks just to get my stuff and im not even sure if its all here because i wouldnt be suprised if some of it is stolen. I reccomend going with white storage companies on this one. At least you’ll get some professional service.

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5 reviews on College Storage Group & Moving

  1. College Storage Group & Moving Not Good Service Provide.

    Getting my stuff out of my dorm was wasy breezy. When it came time to getting my stuff dropped back off, this company was SO unprofessional. Supposedly there was a google doc that was supposed to be sent to me to let them know when they would drop my stuff off. I never got that.

    I would call and be on hold for hours. And on top of that the customer service is horrible and unprofessional. I even overheard one of the movers refer to me as “that off campus bitch”.

    This is so unacceptable and the fact that this is a black owned company makes it even worse. Thses people are unorganized as FUCK. It took me two wholw weeks just to get my stuff and im not even sure if its all here because i wouldnt be suprised if some of it is stolen.

    I reccomend going with white storage companies on this one. At least you’ll get some professional service.

  2. This company has ignored me every step of the way.

    This company has ignored me every step of the way. They did not pick up my boxes on the day they said they would, and they did not try to reach out. I had to call and get them to come on another day. Then, they tell me that I will receive an email on how to schedule a date for delivering my boxes back to me.

    I do not receive any emails except from my bank account telling me that they still are taking my money. After several emails, they finally contact me back and schedule a date and time to deliver my boxes. Finally, they did not show up or call me telling me what is going on. I then called them again and they promised to deliver my boxes on the next day, but they still have not come.

  3. Shady operation.

    They do not pay their vendor bills. Shady operation.

  4. I may have to use a different service as the risk may be too great.

    My first experience was good last year that is why I am using them again this year; however, the web developers need to rethink the layout of their site. It is somewhat user friendly, but still annoying at times. The big thing is that their site DOES NOT USE HTTPS.

    That means someone malicious could easily intercept the web traffic hence stealing the credit card info on the site. College Storage Group please please please use https since you require sensitive information, I may have to use a different service as the risk may be too great.

  5. I will definitely be referring them to my friends and using them in the future.

    I had a wonderful experience with College Storage Group. They arrived on time and the movers were friendly and expeditious. Not only did they move my stuff they were also able to assemble new furniture during the time of my move.

    I was skeptical using them at first due to the lack of reviews; but I gave them a chance and they provided the best price for my move. I will definitely be referring them to my friends and using them in the future.

Quincy Street Northwest 850
Washington 20011 DC US
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Reviews:5
Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : anonymous
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