College Park Honda

I don't trust CP Honda to properly diagnose.

I strongly recommend getting a second opinion on prospective services to before spending the money on their expensive labor fees. I’ve had a couple of experiences from CP Honda that have indicated to me both that they can’t be trusted not to lie to you about what actually needs to be done, and they can’t be trusted to perform a reliable service without making mistakes that will only cost you money down the road.

I took my car in for what turned out to be a piston misfiring, which is actually a pretty common problem for Honda Fits. The first time I brought it in to CP Honda, the best they could guess was that the stuttering I was feeling was due to the ABS, which is unreasonable since I told them it was happening when I was parked as well. No fix was made, but I paid at least a few hundred in work and diagnostic fees.

I took it in again for an oil change and again requested they look at this stuttering. This time they told me it was because the spark plugs that needed to be replaced. Well, that worked…for about 1 week.

Eventually, my car broke down and I took it in to a different garage, who immediately diagnosed it as being caused by a mis-installed spring valve which CP Honda had replaced for me previously. Spark plugs and everything else looked perfectly fine. Charged several hundred dollars for a mistake that turned out to be their fault.

The last time I was in CP Honda, they also told me I needed all four tires replaced since they were “old and the back two tires have nails in them”. Neither myself nor two other mechanics I took it to after can see any nails, nor have I seen the tire air pressure light come on, nor had a flat.

I don’t trust CP Honda to properly diagnose any further mechanical issues in my car, and don’t expect to return.

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1 review on College Park Honda

  1. because you do very bad business, you'll never see my face again except.

    while writing this review keeps kicking me out as I stated on Friday I was picked up my John at my home and brought back to the dealership college park wherein car was broken down more than was suppose, and my hood was up the a part on top of my radiator (Cable, Slide Door Stopper Senor) and the so called specialist said that he was not getting paid find out what was wrong with my car, he had no name on his shirt he was Asian, and

    I think the manager was there, and I told him my car has been here since 8 am Monday-Friday, I’m here with stage problem with the so called expert claim that he did not know whether it was a ground wire or senor that the door need to shut, if he was such an expert why was it hard for him to ascertain the problem.

    Service Rep. Alpha tries to get me to rent a car, and I did not I told him, to just take me back home. He, “stated” Ms. Dixon you are getting on my nerves. Some Dealership, when you have had 5 days to ascertain the problem of my car. Saturday Aug 25, I called Alpha you car need another part that cost 320.00 but I will take away $250 mean while the only agreement we have is to find out whats wrong with the door and SRS for 900, and Honda College Park has had my car for 5 days to date Sunday 6.
    The Service Rep Alpha said Saturday, that it was going to cost me $2,091.00. This has got to be a joke. You have had my car for 5 days without any paper work estimate in writing or agreement only my signature to check my car for $134.

    I have also reported this College Park Dealership to the BBB. I will never take my vehicle to a Honda Dealer Again I will trade it before I ever do this again, I will go back Monday because I have been inconvenienced for 7 days now and I give them a 0 rating!

Baltimore Avenue 9400
College Park 20740 MD US
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Reviews:1
Reported Loss :400 $
Severity of Scam :Extremely High
Reported by : NateC123
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