Use this service at your own risk Not recommended. I had used Clarity Tax Service for 8 years, my returns were processed by Roger Keeling and I was pleased with his service.
Last year Roger quit and Amy Kennedy processed my returns.
Although I had all documents sent to Amy in Feb 2018, she waited till the last minute to file my returns , April 17 2018, and charged me $3.5 times (~$3000.00) what it cost me previously.
I felt I had no choice but to pay this invoice. But she never returned my documents or sent me hard copies of my returns.
Six months later and after I had made numerous phone calls, emails, and a couple letters to her, she returned my documents in September 2018.
She had the nerve to send me an invoice for another $3000.00 payment today, Oct. 31 2018, asking me to pay for her negligence and tardiness. Unbelievable.