City National Bank – New York...

The Worst In Customer Service

Be Warned-Stay Away. The worst customer service. I was threatened when I wanted to move my investment account out and they dragged their feet transferring the money to my new bank. Took about two months-with one lame excuse after another.

I closed my checking account on 4/19/18 and was treated badly at the branch-once the cashier’s check for the remaining balance was issued the customer service rep turned his back on me.

Come to find out-he never closed the account and I was just charged a service fee.

When I spoke with customer service another request had to be submitted to close the account (the service charge was reversed).

Incompetence and untrustworthy.

Is City National Bank - New York - 400 Park Avenue a legit?

City National Bank - New York - 400 Park Avenue is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is City National Bank - New York - 400 Park Avenue located?

City National Bank - New York - 400 Park Avenue is headquarted at 400 Park Ave Fl 1 New York, NY 10022. You can contact City National Bank - New York - 400 Park Avenue by dialing (917) 322-0600 or visit their website cnb.com.

How much monetary loss is incurred by City National Bank - New York - 400 Park Avenue’s customers?

According to City National Bank - New York - 400 Park Avenue’s customers, a monetary loss of US $3299 has been reported. The severity of entire incident reports is medium.

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Reviews: 0
Reported Loss : 3299 $
Severity : Medium
Reported by : Anonymous
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