City Hound Professional Movers

City Hound Professional Movers is scammer

I’m 6 months pregnant and unable to move anything heavy, so I hired City Hound Professional Movers to help move furniture within my house (pub table from dining room to basement, old sectional from living room to outdoor deck area, a dresser from one bedroom to the bedroom next to it and a sectional from the master bedroom to the living room). No vehicle necessary. I appreciate that they answered the phone right away and were able to squeeze me in the same day. I was told they would be there at 5pm, which is the time that I would be back home. I received a phone call from the owner at 3:38pm letting me know that his 2 guys would be there in about 30 mins. That is way before 5pm. I let him know that I was out, but would do my best to get home earlier. His movers called me 2x at 4:11pm, then texted me a photo of my front door to let me know they were there (I found that odd). I kindly reminded them that we agreed for 5pm and that I would be there as soon as I can.

I arrived home at 4:37pm and they began moving my items right away. They finished moving all of my things at 5:15pm. Even though they were here for less than an hour, they have a 2 hour min (which I knew about) and was charged $155 total. The odd thing is that I found them on craiglist and their ad states it’s 65/hour for a 2 man team, so I should’ve only been charged $130 total. I didn’t appreciate the dishonesty, but ultimately just wanted my furniture moved to accommodate new furniture that’s being delivered the very next day. If I wasn’t in such a time crunch, I would’ve called around to get estimates from other movers.

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3 reviews on City Hound Professional Movers

  1. Thank you City Hound Professional Movers for delivering me safely to my new life!

    City Hound Professional Movers could not have made my move from Baltimore to Fairfax any easier!!! It was a local move, which is lucky, but also means I took a lot of extra junk that I probably don’t need!! I didn’t have the time or manpower to get it done myself, and they took a potentially very stressful situation and turned it into one effortless transition.

    The movers were really gracious, thorough, and asked all the right questions. I trusted them with my all of my belongings, too, which is obviously really important. I would definitely recommend them to anyone in need of a discreet, efficient, and worry free move. Thank you City Hound Professional Movers for delivering me safely to my new life!

  2. great people great service.

    The movers arrived on time, moved my things very quickly and provided great conversation as well. This was the best move I’ve ever had; I didn’t even mind paying them as I felt they deserved so much more! An item dropped out of my bag during the move but I was contacted and they began working with me to reclaim said item. I will definitely call on this company for future moves; great people great service.

    1. William


      I highly recommend City Hound Movers. I had a fairly complex move – two apartments and a storage unit – and called a dozen different companies to get estimates. Every estimate or owner I dealt with made it more complicated and more expensive than it should have been until I called Andrew at City Hound. He was right on the mark and provided a great crew to get it done quickly. Andrew’s team didn’t slow down, didn’t drag their feet, and kept the pace up all day. These guys hit it out of the park!

  3. Had a blast with this company!

    I was so unprepared to move after 10 years and a back surgery. But my son moved out and I had to get into something I can manage in my own and let me tell you. The service i received was amazing. These young men worked hard and fast. They didn’t try to go slow to get more money. And you can’t beat the price. Would use them again for sure!

31st Street South 4201
Arlington 22206 VA US
Get directions
Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : Anonymous
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