Citizens Bank should be avoided. Their fees are numerous and high, and they use dishonest trickery to get their customers to pay more fees.
My experience is instructive: I had been a good customer for six years, but because of a confluence of events, PayPal pulled money out of my account right before three checks came in to clear.
That was right before a holiday, and Citizens was closing early even though the day before the holiday was not a holiday in itself (they shouldn’t have done that).
As a consequence, I couldn’t get money into the bank to cover the checks.
The checks then came in to clear in the order of smallest to largest, and I should have been charged one $39 overdraft fee; but Citizens re-ordered the withdrawals from largest to smallest so that I was charged three fees.
This is what I mean by “trickery”. Only the greediest banks use tricks like that to raise money from their customers.
If you are looking for a bank, you would be better off at a savings bank or credit union.