Chris Yau, CPA

Many Frustrating Calls

It was a pride wrenching not to be experiences again event- I interviewed several other bookkeepers Ms. Yau promised perfection.

I brought all my information to Chris Yau  so there would not be any misunderstandings on what I needed .

She missed / rescheduled  2  appointments then I had two appointments with her with all documentation I brought clearly marked and left there for reference she understood everything that was needed to do my Bookwork  ( TWICE ) it seemed ,but when it came to doing my bookwork Chris never remembered the information I gave her in the meetings and everything had to be explained again, repeated E-Mails were sent to me I answered the questions then they were sent again to me to be answered again it seemed to keep me busy.

That does not give one a feeling of confidence. When I would call to remind her days before important  deadlines that were coming up for ordinary tax deadlines she would get upset and not ever take my calls the mantra was  ” Ok,If we need anymore information we will call you ” .

I never knew what that meant considering Im asking about tax deadlines not giving any more information to them Im asking if it was done?

I would like to add we agreed on a price when I hired her everything was crystal clear..

But then everything changed and everything became A La cart each and very piece all of work all of a sudden became an extra charge-  everything.

After many frustrating calls asking her to meet my important deadlines for basic tax deadlines   I took my information and left her office  then she says she fired me ?

I came back with an appointment with a memory stick but Chris would not give me the rest of my paid in advance not complete bookkeeping on  quickbooks I Imagine because she never did it but charged me for it and only got it days later when another Cpa contacted her and reminded her of the tax law and withholding legal information per statute.

Whether I walked out or she fired me Im just glad its over.

I would not recommend Chris Yau her But I would recommend  two other Members with very high marks.

Budget Bookeeping across the street Cheyenne   (626) 462-9100 Also if you need a

Wonderful Charming CPA call George Brown  ( 626) 447-1770  they both are  very accommodating ,they call to remind you well before deadlines and everything is done before you ask for it.

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3 reviews on Chris Yau, CPA

  1. Buyer beware.

    I drove one and one half hour in rush hour traffic to get there and another 80 minutes to get back after taking the morning from work. I made the appointment three weeks earlier because she was out of the office for two weeks. The place was difficult to find but I was on time. I waited 25 minutes after appointed time. She never showed. I was her first appointment of the day. No apology given.

    When a CPA does not respect your time and doesn’t have any basic courtesy, that was my cue to get out. I left without ever meeting this person. What I can see so far, she is too slappy to be my accountant. She deserves zero star. Not only she did not render any service, she wasted my entire morning. Buyer beware.

  2. We highly recommend Chris Yau.

    When our taxes got a bit complicated we went to Chris on our friend’s recommendation. She took time to explain it well, and did a thorough job. She is reasonable and delivers quality consultation. We highly recommend Chris Yau.

  3. The charge is reasonable and I will recommend her service to all my friends.

    She not only handles my two companies and personal tax very well but also patiently answering all my questions in details and with profound professional knowledge. The charge is reasonable and I will recommend her service to all my friends.

East Huntington Drive 101
Arcadia 91006 CA US
Get directions
Reviews:3
Reported Loss :2778 $
Severity of Scam :Medium
Reported by : Anonymous
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