It was a pride wrenching not to be experiences again event- I interviewed several other bookkeepers Ms. Yau promised perfection.
I brought all my information to Chris Yau so there would not be any misunderstandings on what I needed .
She missed / rescheduled 2 appointments then I had two appointments with her with all documentation I brought clearly marked and left there for reference she understood everything that was needed to do my Bookwork ( TWICE ) it seemed ,but when it came to doing my bookwork Chris never remembered the information I gave her in the meetings and everything had to be explained again, repeated E-Mails were sent to me I answered the questions then they were sent again to me to be answered again it seemed to keep me busy.
That does not give one a feeling of confidence. When I would call to remind her days before important deadlines that were coming up for ordinary tax deadlines she would get upset and not ever take my calls the mantra was ” Ok,If we need anymore information we will call you ” .
I never knew what that meant considering Im asking about tax deadlines not giving any more information to them Im asking if it was done?
I would like to add we agreed on a price when I hired her everything was crystal clear..
But then everything changed and everything became A La cart each and very piece all of work all of a sudden became an extra charge- everything.
After many frustrating calls asking her to meet my important deadlines for basic tax deadlines I took my information and left her office then she says she fired me ?
I came back with an appointment with a memory stick but Chris would not give me the rest of my paid in advance not complete bookkeeping on quickbooks I Imagine because she never did it but charged me for it and only got it days later when another Cpa contacted her and reminded her of the tax law and withholding legal information per statute.
Whether I walked out or she fired me Im just glad its over.
I would not recommend Chris Yau her But I would recommend two other Members with very high marks.
Budget Bookeeping across the street Cheyenne (626) 462-9100 Also if you need a
Wonderful Charming CPA call George Brown ( 626) 447-1770 they both are very accommodating ,they call to remind you well before deadlines and everything is done before you ask for it.