All of the boxes were packed the same way and the only people who moved the boxes were the movers. The boxes could have been placed down too hard without showing any visible damage to the boxes. One of the boxes in question had some damage to one of the top corners.
Felix continues to blame me for the damages because of the way I packed them as stated in her response. If that were true, since all of the boxes were packed in the same way, you would assume all of the glasses, dishes, etc. would have been damaged.
I hired Charm City Movers because I thought they were professional and responsible instead of hiring random people with trucks. The results were very upsetting and disappointing. I still have heard nothing from the company owner or anyone else there. Buyer beware.