Spoken to them over the phone on Charlie Dang Income Tax. I was considering switching over to charlie dang income tax office for my business tax and I have several questions for them. 1. They don’t do estimates over the phone since their prices are ball park 2. His assistant disagrees with my current tax reporting structures and tells me it’s the law must be this way.
Well my current tax accountant is highly experience and the only reason I switch is he no longer works there and has transferred the office to his family member. So I don’t agree with her rule book since she is not a cpa only a assistant so please don’t advise me what you are not an expert about.
If she is to do all tax reporting and only cpa Charlie is to do the end of the year tax and we can’t agree on things then what is the point of working together? 3. Staffing not so friendly even over the phone.
Charlie maybe great but I’ll never go there when I don’t even like his staffing. Staffing should be friendly and helpful to bring in new clients and not rude. Chosen another tax office to get my taxes done.