I am a veteran with 90% physical disability. My wife and I are frequently ill and doctor have prescribed us for aquatic therapy. Our insurance does not cover the therapy and it is expensive too. Hence, we decided to build aquatic therapy pool inside the house. Also, my wife suffers from rheumatoid arthritis and to make her use it during cold weather, we wanted to enclose it.
For the same reason, we contacted Champion and got into a contract with them. We hired it to construct a sunroom that could control the climate inside in winters. So, I paid them $2100 as advance. I also had to provide them the deck as per the local code to build the sunroom. I already had the deck as per local code. However, Champion wanted to rebuild it as per their specification.
They gave me a local county building permit and asked me to use it for getting the deck build. In good faith, I did what they said. I demolished my deck and got the one as per their instruction. At first, they told me to change the structure of the deck and not the plans. I did and demolished the deck for building the new one.
Later, they told me that they normally over engineer the plan and the changes were not required. It was fine the way it was earlier. While constructing the deck, my contractor was confused and asked about the number for the floor joist because as height of the deck was lower as per their plan. The contractor tried to outline that factor, but Champion told that the height was fine.
After the deck was built for the second time, the inspection failed because of the lowered height of the deck. The county told us that they would require to be pressure treated. After all these mistakes, they asked me for $35 for windows that they installed. Then they asked me for $400 for asbestos, a test that was mandatory as per them.
They never made any tests and also did not install one of the windows. When I was burdened with the debts, I asked them to share the cost that was incurred because of their negligence and also requested to deduct the asbestos test fee that was never done from the final cost.
Instead of resolving the issue, Champion quit. It gave us our deposit back and left us with unnecessary costs. We are still not able to get the sunroom installed and are still incurring the cost to mitigate the damage done. I spent on other architecture to design the room again.
Because of Champion, I have incurred a lot of fees and still no close to get the room installed. Champions are the worst company in the market and scammed us in good faith. If you have already got into a contract with them, keep an eye. Otherwise, look for other option.