I am reviewing only a single agent here named Tammy Pillow.
Tammy was a rental agent to me, representing me the renter and the landlords in the transaction.
Tammy is a nightmare. hostile and angry, when I had some things to work through between her and the landlords she took over the conversation and yelled at me and cut me off and threatened legal action for nothing.
She was so horrible I advised the landlords that I would not subject myself to her abuse in any conversation again and as a result have had a strained relationship with the landlords as well. NEVER use her.
followup: We eventually had to sue the landlords to get our security deposit back. A suit which we won in full.