We needed loan badly. However, because of bad credit, our application was already rejected a lot of times. Hence, we approached Central Business Funding. This company seemed legit at first which it is not. The people were nice, and they always seemed positive about things. With a credit history like mine, I had given up hopes.
When I called them, they arranged a meeting in their office. I already had undergone the credit check and I had my scores with me with detailed analysis. I had everything in place to know where I was lacking. I even had the agent from the other company tell me that I needed to work on my scores before applying for the loan the next time.
This was the last hope. The agent from Central Business was polite and led me through everything once again. He further told me that there would be a risk assessment charge of $249. When I asked about the chances, he said that these are formalities. They had our backs. The guy said that he had made it possible a number of times before for the other clients. He said that the loan would be approved. I will only require doing as he asks.
After risk management, they had the clear picture of the options that I may had or didn’t have. They knew from start that the loan was not possible. But they kept telling me that it was very much possible. They said that they had helped many people with worse situation that mine in the past and they would easily get me the desired loan.
So, I followed their guidelines. After the risk assessment, they asked me to further submit the success fee from 2% borrowed amount which amounted to $1500. I paid them that money too. However, after few days, I got a message from the guy from the company that the loan was rejected, and I needed to work for my credit score before applying for the loan.
Are you kidding me? I knew all that. On top of that, this guy did not even call. He just sent me a message as if it was nothing to worry about. Is this how you deal with your customers. Once these people will have your money, the respect for you will be gone. I was no more a valued customer to them and turned into ‘not important’ right away.
After the message, I called this guy and it took me the entire day to reach him. If it would have been the case from the beginning, I would have given this company the benefit of doubt. But, from the start, these people were too humble. They always called me back if the call was missed. They always were prompt.
But, after the transfer of the amount, things changed overnight. After I reached this agent, I asked about the problem and the promises he made. He started making excuses and none of which seemed legit. I lost my money for nothing. I will never do business with Central Business Funding ever again.