CB2

When I called to follow up 2 days before the delivery date scheduled by the sale

I love CB2’s stuff, but if I could give this store negative stars I would.

I purchased $1200+ worth of furniture in late July, which was in stock, for delivery in early August. When I called to follow up 2 days before the delivery date scheduled by the salesperson, I was told by another salesperson that the original salesperson “forgot” to schedule the delivery, and that I’d need to wait an additional 11 days for delivery.

11 days later, I called again to follow up on the delivery, only to find out that the salesperson ordered the wrong table. The table they said we ordered doesn’t even exist according to cb2.com. Now, I need to wait another 2 weeks, nearly six weeks after my purchase to receive our furniture. I recently moved to the area from Chicago, and literally have no furniture, and have been waiting patiently for my order.

I spoke with the manager, who was condescending, and refused to do anything whatsoever to rectify the situation.

Go elsewhere to buy your furniture, unless you enjoy not getting your furniture for weeks after you were told it would arrive, or have a fetish for being treated like garbage by management.

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M Street Northwest 3307
Washington 20007 DC US
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Reviews:0
Reported Loss :300 $
Severity of Scam :Extremely Low
Reported by : anonymous
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