Extremely, and embarrassingly unprofessional staff at CarMax. I called to ask a policy question, and the first man that I spoke with simply hung up on me unceremoniously.
I suppose because he didn’t like the nature of my question – although I was polite with him the entirety of our conversation.
I called again to ask for a manager to report this employee.
The manager, presumably anticipating my call, talked to me in a derogatory, aggressive manner, talking over me and not allowing me explain what just happened to me.
These guys are seriously unprofessional. I’ve never seen anything like it.
These guys are brutes.
I do not recommend this place at all.