Capital One Bank

No one can help me at their customer service desk

Opening up this card was very easy, stress free and to start using it was amazing. I do not need a credit card, I simply opened this card up due to close friends recommendations. Friends that make money and whom I trust their opinions.

Long story short. I opened this card up simply to start building my credit and I regret I ever did. I could have paid the entire thing in one shot but was instructed that does nothing for building a credit score.

So I had to make monthly payments, According to one of their representatives today I was charge a late fee 3 times. Which is fine, I understand more than anyone that if I am late there is a fee to be paid. Just to give you an example of the scam going on here are some numbers.

I have 3 late fees and interest to be paid: $25, $35 and $25 total of $85.00. My credit card had a limit of $500.00. I have paid $445. Now with the late fees and interest I incurred that would make my balance of $445 paid -late fees of $85 = $360 paid on my $500 account.

So, on a $500 account – $360.00 payments (amount after late fees and interest rates) that would mean I have a balance of $140.00 to be paid. No, not according to capital 1. According to them I owe them $524.97 and yes, they have received all of my payments. No one can help me at their customer service desk. So, legal action? I do NOT recommend them!

Is Capital One Bank a scam?
Capital One Bank is a scam and a bad service provider as per the report filed on dirtyscam.com, They are not aggressive toward their customer satisfaction and complaint grievance.
Is Capital One Bank a legit?
Capital One Bank is not a legit business owner or provider, you should take all precautions/measures before buying or using their services.
How many reviews submitted by Capital One Bank consumers?
There is/are 3 review(s) posted about Capital One Bank and its indicate that the severity of the scam is High.
Where is Capital One Bank located?
Capital One Bank is located at Sunnyvale, CA 94085, USA. You can contact Capital One Bank by dialing (973) 735-0016 or visit their website capitalone.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary losses incurred by Capital One Bank customers?
360 $ monetary losses incurred by Capital One Bank customers.
The reviews, complaints and scams about Capital One Bank are deliberately written by anonymous. We, at Dirty Scam are not liable for the content written about Capital One Bank. If you have any issue with Capital One Bank incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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3 reviews on Capital One Bank

  1. Worst customer service. Zero consumer protection

    Filed a credit card dispute after merchant sent me a defective item. Received zero protection and capital one failed to refund the charge

    1. Rob

      That’s not how it works. If the merchant sends you a defective item, it’s their job to refund you, not Capital One’s. I can’t believe you actually had an argument with some poor customer service rep about this. Yikes. Think about how much money they would lose if they just went around refunding dumb people who don’t understand how things work.

  2. scammed me for 150

    Had a hit and run on my vehicle insurance paid for a rental but I had to leave a 150 deposit took the rental back they released the 150 it showed as released on my account with capital 1 next day the 150 dissapeared out of my account they say oh that’s your balance yet it is shy 150 there a bunch of dirtbags I could barely understand the lady who argued with me pretty much calling me an idiot

  3. Horrible, STAY AWAY from Cap One

    STAY AWAY FROM CAPITOL ONE. What a joke of a company. I have had a credit card with them for several years, hardly ever used the card because the interest rates were so much higher than anyone elses. Well this year (2019) they suddenly decided to charge me a service fee of $19.00 (yeah, for servicing my unused account). They never notified me of this charge, not by email, or paper mail, or by phone. It wasn’t until Experian sent me a notice that my account was 30 days delinquent with Capitol One and my credit score dropped 71 points, from 745 to 674. I immediately paid the 19.00 but Capitol One refused to remove the late payment report. 15 years with credit cards frome every major bank and never had a late or missed payment with anyone ever. Capitol One f–ks my credit score over a $19.00 service fee, NOT something I went out and purchased and never paid for. Now I am on a mission to let everyone know on every website possible to stay away from Capitol One. They will rip you off, screw you over, it’s just a matter of time……..count on it.

Sunnyvale 94085 CA US
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Reviews:3
Reported Loss :360 $
Severity of Scam :High
Reported by : Anonymous
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