Canvas Credit Union – Arvada Branch

Customer Service

We had a loan with Canvas Credit Union – Arvada Branch on a truck which we unfortunately totaled – they got paid by our insurance company The Hartford – and then the balance was covered by our Gap Insurer – JM&A (Jim Moran & Associates).

JM&A sent out a check 09/07 and PSCU cashed it on 09/21 and PSCU says they do not have it.

JM&A can’t send copy of check as they are too busy due to floods and hurricanes which is understandable.

Do not understand why PSCU cannot locate a check when we give them the check number and amount.

Meanwhile since they have cashed the check they have taken two more truck payments out of my bank account.

JM&A said we should be getting back any extra from what they were sent.

PSCU has been no help, unfriendly, keep saying contact JM&A it is their job to prove – no PSCU should be giving better customer service.

I WILL NEVER FINANCE A VEHICLE WITH THEM AGAIN! I am also sending info to the BBB – maybe they can get the CU to give us some customer service.

We have been dealing with the Arvada location near where we live.

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Canvas Credit Union - Arvada Branch reviews are no way affiliated with yelp & reddit. Their business is located at 7502 W 80th Ave, Arvada, CO 80003, USA. Canvas Credit Union - Arvada Branch could be contacted by dialing (303) 691-2345 or logging on their website pscu.org. Canvas Credit Union - Arvada Branch business page on Dirty Scam received 2 consumers reviews/complaints, page views and 1258$ of monetary losses. The most of the users reported the severity of the scam is High.
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2 reviews on Canvas Credit Union – Arvada Branch

  1. Just terrible

    Don’t go here, especially if you’re utilizing another credit union through them

  2. I had my account for less than a week and closed it.

    I had my account for less than a week and closed it. Nothing was right. Unable to log onto account online. Very slow service on a loan application. Very slow to respond to inquiries. Credit Union of Denver vastly superior. No problems with log ins or questions. Loan processed in less than 24 hours.

West 80th Avenue 7502
Arvada 80003 CO US
Get directions
Reviews:2
Reported Loss :1258 $
Severity of Scam :High
Reported by : Anonymous
Views :