Well at least some people got good service from this company. I got nothing but problems. I even filed a BBB complaint against them and reviewed them on Angie’s list. TJ responded to that review “offering” to “satisfy me” and when I gave them the opportunity (I wasn’t asking for any money) someone named nijer threatened me with legal action for “bad mouthing” them. Really?? They were completely rude to me and unprofessional and I have every right to share the truth of my horrible experiences. If they don’t like it, they should have provided better service. I also have the right to complain when they don’t stand behind the promises they make on their website, the BBB website, and Angie’s list. They’re just bullies who think they can provide poor customer service and then sue the dissatisfied customer into submission for posting negative reviews. That just proves that my complaints about them are valid. The people who got 5 star service are lucky, but a lot of those reviews specifically refer to TJ. I never gave TJ the opportunity to come to my house because by then I was DONE with them, but TJ never even followed through with his “offer” to “satisfy me” so I have to wonder how great he really is.