Brooklyn Heights Real Estate

Customer Service

Steer clear of Lior at Brooklyn Heights Real Estate. We dealt with him and he was very careful to block any contact with the landlords of this building.

Each time we requested their number, he had some excuse as to why he couldn’t give it.

He doesn’t care about you, or your future living experience.

Below is what we ended up with, despite the many promises Lior made.

After forking over $3,600 we ended up with landlords and super that could care LESS about the tenants. The bathroom was filthy.

After only a week in the apartment we had two… count them TWO separate ceiling leaks, a leaking pipe under the kitchen sink, a broken window, broken shelf in the ONLY kitchen drawer cabinet, drafty floorboards (as in you can feel the air bursting out).

The contractor did an incredibly shoddy job on getting the apartment fixed, using the cheapest of materials and didn’t even want to call in a real plumber.

We had to fight tooth and nail to get the repairs done.

We’ve had to live out of boxes for the last 6 weeks with workers coming in and out… can’t tell you how awesome that was since I work from home.

We had wanted to speak to the landlords prior to moving in because we wanted to get confirmation that all the work that needed to be done would get done in the 3 weeks prior to our move in date.

We kept getting the run around from the Broker (Lior) that the landlords were “very busy” and now we know why.

To date… and after an in-person request, we do not have a fully signed lease which should been handled by the Broker.

Considering Brooklyn Heights Realty’s broker fee for this apartment was a non-negotiable 15% and the fact that the tenant is required to pay it, I expected at minimum, a livable apartment.

The Broker promised the apartment would be in tip top shape, instead we ended up with a poorly maintained building and an apartment that is falling apart.

Oh, did I mention the flooding in the back that would have flooded the apartment had it not been for my fiance’s quick pail work?

The least you can do Brooklyn Heights is refund our fee!

Is Brooklyn Heights Real Estate a legit?

Brooklyn Heights Real Estate is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 2 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Brooklyn Heights Real Estate located?

Brooklyn Heights Real Estate is headquarted at 158 Montague St Fl 2 Brooklyn, NY 11201. You can contact Brooklyn Heights Real Estate by dialing (718) 237-2176 or visit their website brooklynheightsrealestate.com.

How much monetary loss is incurred by Brooklyn Heights Real Estate’s customers?

According to Brooklyn Heights Real Estate’s customers, a monetary loss of US $3600 has been reported. The severity of entire incident reports is high.

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2 Reviews on Brooklyn Heights Real Estate

  1. He worked to get us approved and a lease in our hands.

    Leo helped us get a new place in Brooklyn Heights quickly. He worked to get us approved and a lease in our hands.

  2. Horrible, completely incompetent.

    Horrible, completely incompetent. I would urge everyone to AVOID this at all costs. Rude lazy staff. Also, previous poster is right about Shari, simply shouldn’t be allow to talk to humans, let alone potential clients.

Reviews: 2
Reported Loss : 3600 $
Severity : High
Reported by : Anonymous
Views :