Brenda Wix

Not very proficient at their only task

Having had this agent for years things were smooth as long as I didn’t have any contact with the main agent or staff. Multiple mistakes on several occasions have led me to leave this place in a hurry. Yes, very friendly, but not very proficient at their only task.

Examples:
– Told my towed vehicles were covered under my truck policy and when I called to file a claim on my RV suddenly I was supposed to have an individual policy for the RV after I specifically called when I purchased the RV.

– Same vehicle, I called to lessen my insurance on truck which I use for seasonal camping, etc. It was sitting in secured storage and I wanted minimal insurance. Her staff cancelled my policy and I only found out weeks later after a random call about my vehicle. Going to her office to discuss the issue, she only blamed me and not her incompetent staff.

Everyone has a bad day but I don’t feel my better interests are covered, not because she may not care but the consistent inconsistencies from the main agent and now passed onto her staff.

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Brenda Wix reviews are no way affiliated with yelp & reddit. Their business is located at United States. Brenda Wix could be contacted by dialing (480) 994-9200 or logging on their website brendawixinsurance.com. Brenda Wix business page on Dirty Scam received 3 consumers reviews/complaints, page views and 1500$ of monetary losses. The most of the users reported the severity of the scam is Extremely High.
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3 reviews on Brenda Wix

  1. Brenda Wix - State Farm Insurance Agent Bad Service Provide

    I have been a client for several years and have been mislead numerous times by Agent and poorly trained staff. Michael as well as Michelle have mistakenly given me incorrect information. Failure to be accurate in doing their jobs has caused my bank account to have more money withdrawn by several hundred dollars than should have.

    Then to correct they think it is acceptable to just adjust your next withdrawal or they can send you a check in about a week. Don’t worry about your other financial commitments. POOR customer service. No way to escalate within State Farm, File a complaint and someone will get back to you someday.

  2. Average to below.

    Average to below. Getting information is very difficult and the office seems disorganized. Get the feeling the office staff has no idea what they are doing and poor/ disdainful customer service.

  3. You will enjoy working with Brenda and her team.

    I have worked with Brenda for over 12 years and found her to be an incredible business woman. She has excellent knowledge of her products and provides exceptional customer service to her clients. You will enjoy working with Brenda and her team.

    1. Jeff

      I agree with lief

      I have had extremely professional service with Brenda and her staff. I have been with her for about twelve years and never had a problem.

Reviews:3
Reported Loss :1500 $
Severity of Scam :Extremely High
Reported by : Anonymous
Views :