BOK Financial

Customer Service

I have purchased a number of loans from BOK Financial. Ann Bagwell is great to work with as a loan officer.

Unfortunately my issue is with the institution’s customer service when it comes having my account correctly credited.

Twice this year I have sent in principal payments. Even though the check memo stated “principle only” the payment for the following month was applied from the funds.

They don’t correct the problem, they provide an excuse and then it happens again.

“It was received close to the time the next payment was due”. “The check was sent to the wrong branch.”

My response is : Read the memo on the check. Then there is no question what to do the funds.

Last year that had set up payment for Denver property taxes to come out of the escrow account four times a year instead of twice per year.

It took six weeks and multiple phone calls to customer service to figure out the problem and get it corrected.

Is BOK Financial a scam?
BOK Financial is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is BOK Financial legit?
First BOK Financial is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by BOK Financial’s consumers?
There is/are 2 review(s) posted about BOK Financial and it indicates that the severity of the scam is High.
Where is BOK Financial located?
BOK Financial is located at 8095 E Belleview Ave, Englewood, CO 80111, USA. You can contact BOK Financial by dialing (303) 524-3100 or visit their website csbt.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by BOK Financial’s customers?
According to the report(s), US $3256 was the total loss incurred by BOK Financial’s customers.
The reviews, complaints and scams about BOK Financial are deliberately written by anonymous. We, at Dirty Scam are not liable for the content written about BOK Financial. If you have any issue with BOK Financial incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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2 reviews on BOK Financial

  1. Rocky C

    I truly hope this is not his standard business demeanor.

    I called and spoke to loan officer Vince Tatum. Hoping to purchase a motorhome the bank has a lien on. He was so rude and berating as he cut me off three times. That I had to tell him I would not do business with him.

    He cost the bank the opportunity to recover their lean the people the opportunity to sell their motorhome and me the opportunity to purchase it. But I would rather forgo a good deal then allow this person to be so rude in his position. I truly hope this is not his standard business demeanor.

  2. Ron Stephens

    Bad bank.

    Bad bank. Went for change for my restaurant. First bank did not have enough money. Second bank clipped all my money wrong. Ended up shorty me 20 bucks. Doesn’t look like I will get it back. They suck

Reviews:2
Reported Loss :3256 $
Severity of Scam :High
Reported by : Anonymous
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