Blue Federal Credit Union

Just Unbelievabl

This is the second vehicle I have financed with Blue Federal Credit Union, and will be the last.

I have had nightmares dealing with the repairs of my motorcycle, and when I contacted Blue Federal Credit Union they had no concerns or cares whatsoever they said that the condition of the motorcycle was between me an the repair shop i chose to have fix the bike.

I had to have an insurance check reissued to pay the parties involved in the repairs and re-repairs.

This time i asked the check be reissued to myself and the lienholder instead of the repair shop and myself.

The damn credit union now all of a sudden cares what I do with my check for the repairs, but nothing else.

I need to refi and get the hell away from Blue… Assbackwards is the best way to describe it.

They dont understand why the repair check was issued for almost as much as my bike cost.

They keep asking if i want to just pay the loan off. I keep telling them that isnt what the check was issued for.

That it was issued for repairs, and that my motorcycle was not totaled out.

Then they tell me that my only option is to deposit the money with them, and they will cut the checks.

First option i drive all the way back to broomfield from NE Denver to get the checks fron them.

NOT! 18MILE 20 minute drive each way in great traffic. 2, they say i can pick up the check at a shared branch, but I have to contact the branch manager from fort collins the lady here today before I can access the money! WHY? Option 3 they keep throwing out, which im not even sure how they are able to suggest it is that i pay the loan off. Seems to me that they are suggesting misappropriation of funds!

I was a fan of Warren FCU, but they were only in WY, which hendered me doing business, but they were always friendly and helped however they could.

Blue sucks big time. There are a thousand other credit unions i couldve used, and will from here on out.

THEY HAVENT BEEN INVOLVED IN ANY OF THE HEADACHE IVE BEEN GOING THROUGH SINCE MAY WHEN I RETURNED HOME FROM A (6 month) LAW ENFORCEMENT ACADEMY IN MAY, AND STARTED HAVING TO DEAL WITH THIS.

Just unbelievable… I will be checking into a refi immediately.

Is Blue Federal Credit Union a legit?

Blue Federal Credit Union is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 29 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Blue Federal Credit Union located?

Blue Federal Credit Union is headquarted at 13625 Huron St Broomfield, CO 80023. You can contact Blue Federal Credit Union by dialing (800) 368-9328 or visit their website bluefcu.com.

How much monetary loss is incurred by Blue Federal Credit Union’s customers?

According to Blue Federal Credit Union’s customers, a monetary loss of US $3251 has been reported. The severity of entire incident reports is high.

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29 Reviews on Blue Federal Credit Union

  1. Horrible customer service

    Customer service is horrible. I had the worst experience of any company ever. Alia Davis and her boss Sativa M. Were literally the worst customer service agents i have ever spoke to for any company. I will be closing my accounts and switching banks because of their incompetence. All I wanted was I account number. I verified all my information, past all background checks and also gave them my account number for a different account I have with them. I am sure there are better and more qualified people that need jobs. Maybe this company should have some Integrity and let these two go and hire better candidates that actually care about their customers.

  2. Blue Federal Credit union is terrible I am so lucky that I actually did not choose to get loan with them otherwise I would have nightmares to

    Blue Credit union is terrible !!
    Consumer pay attention,
    I am so lucky !!
    that I did not get loan with them ,
    or I would have nightmares to, I have been with Bellco credit union for years , what a difference .

  3. I earn interest with their Extreme Checking account

    I joined this credit union when I moved to Wellington, Colorado in. In I moved to the Denver metro area where there are no branches of Warren, (since they are based out of Wyoming), but I can still do my banking with numerous shared branches, (CU service centers), which makes it very convenient.

    I earn interest with their Extreme Checking account, I utilize their website quite frequently, and I can honestly say I have never been happier with a credit union, and I have belonged to several!

  4. Love this credit union.

    Love this credit union. Some of the best interest rates I have seen. Within a few minutes on my app I applied for Christmas loan and received my funds. I am very happy to call Blue Federal Credit Union my home all the way from North Carolina

  5. Great service

    Great service at this location

  6. I have opened a savings account and a checking account.

    I was originally introduced to Blue FCU when I financed a new motorcycle thru a dealership. I have since financed two vehicles, two personal loans and one used motorcycle thru Blue. All transactions have been fluid and easy.

    Blue FCU, and in particular Loan Officer Luis Arias, uses the most up-to-date technology to quickly qualify and approve loans of all types. In fact, I recently purchased a Harley-Davidson with a sidecar when I was over 700 miles away.

    When I found the bike, I immediately called Luis. Using DocuSign, I was able to close the transaction in hours, thus securing my unique purchase.

  7. Did their investigation and returned my money.

    I have been with Blue since they opened in Fort Collins and they are GREAT. Had to deal with fraudulent activity on my account and they just took over for me. Canceled my old card and printed a new one on the spot. Did their investigation and returned my money.

  8. The communication is horrible at this bank.

    Applied for a credit card online. I received two phone calls on two different days to verify my info. Both calls said that I was approved at a not great but pretty good rate. I had had to call two more times to find out where my card was to find out that i was not approved.

    A second time I applied for a loan they said they would call me with the particulars & they never called. I went in almost 4 weeks later to do some other business & the lady asked if I i still wanted the loan because it was approved & still pending my approval.

    The communication is horrible at this bank. You have to follow up with everything. Otherwise it’s a good bank.

  9. interested in opening new branches.

    They tout the “MEMBER FIRST” Philosophy, but have truly forgotten where they came from, only interested in opening new branches.

  10. I guess over drafts is how they make their money.

    Horrible customer service. No notification when there is overdraft. Management is indifferent and rude. Website shut down for 4 days and still charged fees.

    Mobile app is still not working…and manager says he doesn’t have an “ETA” on that. Talked to 7 people so far and only 2 were friendly and wanted to help. I guess over drafts is how they make their money.

  11. STAY AWAY..

    I agree with Julia.. Horrible customer service, they completely screwed my credit up for a mistake on their part and told me there was nothing they could do about it.. basically telling me to go pound sand. STAY AWAY… unless you want to deal with issues on a regular basis, then by all means join Warren Federal.

  12. Now it's Christmas and we are playing the same game. STAY AWAY!

    Seriously.. Great rates but customer service is absolutely ridiculous. It took them literally 8 calls over the course of 4 months for them to get my loans corrected. They say they will call at a certain time and do not. I can not trust these people with my loans. Now it’s Christmas and we are playing the same game. STAY AWAY!

  13. My debt tripled on the credit report and my scores dropped.

    My debt tripled on the credit report and my scores dropped. My phone call to Warren/Blue to fix this was a waste of time and energy. The nice customer service rep offered to have someone call me back in 24 hours so I requested a manager.

    After holding quite a while a manager told me they couldn’t help and I had to send letters to the credit reporting agencies to fix it myself. He denied that Warren/Blue had anything to do with the problem. I persisted, he resisted, put me on hold a while longer.

  14. Scammer

    I signed up for online access to my account in which BFCU was supposed to make two small deposits into my bank account before I could finish creating my account. I was told this would take 10 business days. The two small deposits never went in. I called today, they stated that my bank is to blame for this, that my bank has a different routing number.

Reviews: 29
Reported Loss : 3251 $
Severity : High
Reported by : Anonymous
Views :