Big Truck Movers

They don't deserve your money.

I don’t know how everyone had a great experience with this company, but mine was definitely different.  The website was full of spelling errors that normally would bother me but I ignored cause of all the reviews. When I called the number listed on the site, it went to Rafael’s personal cell phone.  He seemed flustered when I asked about a move, and I had to repeat my information several times and said that he would call me back the following day.  After I didn’t hear from him that day, I called back and he seemed again very flustered and said he would call me in a half hour.  The next day, I still hadn’t heard from him and called again. When I spoke to him, I voiced my frustration about the fact that he NEVER called me back.  I asked if I should look around for someone more reliable, or if he would be more reliable in the future.  I just wanted to know if I could count on him to even show up to help me move.

He said: “Listen. Find someone else then. Bye.” And hung up on me.

Don’t use this company unless you want to call them a million times and then be hung up on.  They don’t deserve your money.

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2 reviews on Big Truck Movers

  1. I would recommend them.

    I moved last Saturday. And here’s what happened: these guys were on time. All of my stuff arrived without a scratch. And they didn’t nick any walls on the way in. In other words, it went really well. I used these guys 2 years ago and it went the same way. I would recommend them.

  2. We had a very good experience with Mr. Rafael and his team during our move.

    We had a very good experience with Mr. Rafael and his team during our move. Their quote was competitive, they were experienced, courteous, organized, and extremely honest. We felt like we were in great hands from start to finish and are happy we chose Big Truck Movers!

    They showed up when they said they would, the move took the amount of time they estimated it would, and we paid what we expected to, no hidden charges or sneaky fees. Great DC area movers!

Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : anonymous
Views :