Bellco Credit Union – Thornton

Loan

I have been with Bellco Credit Union – Thornton for about 18 years. Most of the time I have loved it.

Why did I then give it such a low rating? Their loan and customer help department.

I have had auto loans with them before, no problem. This last loan however, has been a nightmare.

After securing the loan, I asked if everything was in order.

The loan officer (at the bank) told me that everything was in order.

Months later, I get a letter saying that I had better get them the information they need … no statement on what was needed.

I called the bank. I was told the loan was approved and that no information was needed.

Their statement was “disregard the notice.” Well I was stupid enough to believe them.

After a few months I get a letter saying that I have not provided the information they needed and they threatened to call the loan, make me pay for lawyers and all litigation, costs etc.

Again no mention of what was needed. Again called Bellco.

This time was told they need a copy of car title and to take a picture and email it to Bellco Title office. I tried several times and email kept bouncing back.

I had my wife drop by the office above and let them copy the title.

They took the title from her (not a copy) and refused to give her a letter confirming that this was all they needed.

So now I have no way to prove I gave them the information.

My fear, I will come out and find the car repossessed , even though I am ahead on the payments.

Is Bellco Credit Union - Thornton a scam?
Bellco Credit Union - Thornton is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Bellco Credit Union - Thornton legit?
First Bellco Credit Union - Thornton is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Bellco Credit Union - Thornton’s consumers?
There is/are 2 review(s) posted about Bellco Credit Union - Thornton and it indicates that the severity of the scam is High.
Where is Bellco Credit Union - Thornton located?
Bellco Credit Union - Thornton is located at 12820 Holly St, Thornton, CO 80602, USA. You can contact Bellco Credit Union - Thornton by dialing (720) 479-5281 or visit their website bellco.org before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Bellco Credit Union - Thornton’s customers?
According to the report(s), US $3214 was the total loss incurred by Bellco Credit Union - Thornton’s customers.

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2 reviews on Bellco Credit Union – Thornton

  1. Rachel G

    Very unprofessional and we were extremely disappointed.

    The worst customer service I have ever received. They pretend to care about you but once they know you have no options of going somewhere else you’re stuck.

    The loan officers are rude and don’t care if you have hard deadlines. We were lied to multiple times and when we asked hard questions no one answered us. Not our emails or our phone calls. Very unprofessional and we were extremely disappointed.

  2. Hannah Alexander

    In that time span, they did NOTHING for me.

    In that time span, they did NOTHING for me. I applied for an auto loan and was denied. A few years later I applied to refinance, they approved the loan but the interest rate was a joke and saved me no money. I paid my credit card off and closed my account.

    I am now a member of Navy Federal Credit Union and I couldn’t be happier.
    Bellco is NOT a true credit union, it’s just a local bank with corporate rules. There’s no benefit to being a member at Bellco because the return is very very little.

Reviews:2
Reported Loss :3214 $
Severity of Scam :High
Reported by : Anonymous
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