– Rough technique: The lady who did my facial was extremely rough on my skin. She also did a head massage routine as she was doing my facial. Hair is extremely dirty / oily and your skin should NOT be touched afterwards! Any good esthetician should be aware of this.
– 5 minute extractions (?!): She took 5 minutes to do my extractions. After the facial, my whiteheads and pimples were untouched. Super disappointing especially after paying $85 incl. tip for this facial.
– Left my face mask on for at least 30 minutes (she said it should take ~15) while she talked to her receptionist theentire time super loudly. I don’t care if you want to take a break, but if a client is paying good money for a facial, you should be respectful of his/her time as well.
She even tried to hard sell me a 10x facial package at the end. What a joke!