Compass Bank offered a competitive loan for my car and like an idiot I accepted. This has been a negative loan experience to say the least. You cannot pay online or electronically unless you open a checking or savings account with them. Additionally, if you need assistance their webpage submission system is a fail. I have requested to be called many different times through their system and have yet to be reached.
Instead, they keep charging me fees, even though my payments aren’t late. They don’t give you courtesy calls, or check up on you, not a very neighborly banking company. I wouldn’t recommend this bank to anyone, but the rate was competitive.