Terrible service. I recommend you take your business elsewhere. Wayne Bartolme is highly non-responsive and does not deliver anything on time.
He also does not answer emails or calls. You cannot rely on him completing a job he has taken on.
He did my taxes last year, and there were some problems and delays, but mostly things worked out ok.
This year he told me he would review my books, but two months later and having tried to reach him multiple times (and when I was able to get a hold of him, he always promised to attend to my books “within a few days” or “next week”), I am forced to find another accountant to complete the job.