Still in the stone ages. Bank of the West don’t issue temporary cards when you open an account.
They make you wait 10 business days, which translates to nearly 2 weeks in reality, do you have your original money clear to even open the account.
Don’t waste your time with this bank, they are awful.
One of the most inconvenient experiences has been this last month banking with them.
They have caused me to miss a lease deposit and now I am incurring penalties because they yet again place holds on everything.
I was told to call a certain one 800 number and press the number three to have a cleared up.
When I called they told me the department was closed, mind you it was 4 PM, and I was told to call back tomorrow after being on the phone for 25 minutes.
I’ve been visit the bank in person, and I am told I have to come back yet again tomorrow to close it.
Because the block they unnecessarily issued is still pending… This bank is the biggest nightmare.
Avoided at all costs especially when you have so many other banks around you in Cherry Creek.
Worst customer service I’ve had yet in the city.
If you are a working professional in the city of Denver, trust me you do not want to bank here.