B & B Accounting and Tax Servic...

Extremely Unprofessional

I can’t give a ratting of zero, and I can’t submit without giving a rating.  I have been a client of B & B Accounting & Tax Services for over ten years.

I cannot express the disappointment and utter anger I am feeling toward the entire organization.

Ruth Barr is the owner and has been preparing my taxes as stated for over ten years.

We received our first audit last year and found that she was at fault for not submitting a document that was without question provided to her.

We had to pay money back.  Yet we we back the following year.

We received our second audit May this year and the un-professionalism shown is beyond words.

When I first notified them of the audit they did not responds for two weeks.

I personally went to the office and was told by Mia (extremely unprofessional) to submit documents and that they would handle it.

It wasn’t handled.   Received another letter from IRS stating amount owed made appt with Ruth.

The day of the appointment I waited for 30 mins for Mia to tell me that Ruth would not see me and to submit documents that were submitted.

I paid for a service and that service includes dealing with the IRS.  To be told that she would not see me was totally disrespectful.

Ruth may get you money but she is not of any service when it comes to dealing with the IRS.   Please do not use this agency.

Ruth, Mia, Wendy an every other employee is extremely unprofessional.

The office is beyond nasty.  They have dogs, cats, furniture and only God known what else is what is supposed to be the “waiting area”.

They have no regard for the client.  Again please find another agency!!!!

Is B & B Accounting and Tax Service a legit?

B & B Accounting and Tax Service is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 5 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is B & B Accounting and Tax Service located?

B & B Accounting and Tax Service is headquarted at 3335 Dogwood Dr Atlanta, GA 30354. You can contact B & B Accounting and Tax Service by dialing (404) 766-0830 or visit their website N/A.

How much monetary loss is incurred by B & B Accounting and Tax Service’s customers?

According to B & B Accounting and Tax Service’s customers, a monetary loss of US $1452 has been reported. The severity of entire incident reports is medium.

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5 Reviews on B & B Accounting and Tax Service

  1. Now I have to go there and I really don't like confrontation

    ok with tax returns but HORRIBLE with returning calls, it’s like they fell off the planet. I received a letter from the IRS due to the return they filed for me and I called them because I didn’t understand the letter.

    They didn’t answer my call. I scanned the letter and emailed it to the owner and other employees, no answer. I tried to call and email them at least every month WITH NO response. WTF! STAY AWAY FROM THIS COMPANY! Now I have to go there and I really don’t like confrontation

  2. tax returns but HORRIBLE with returning calls

    it’s like they fell off the planet. I received a letter from the IRS due to the return they filed for me and I called them because I didn’t understand the letter. They didn’t answer my call.

    I scanned the letter and emailed it to the owner and other employees, no answer. I tried to call and email them at least every month WITH NO response. WTF! STAY AWAY FROM THIS COMPANY! Now I have to go there and I really don’t like confrontation

  3. do not waste your time! this place is horrible!

    do not waste your time! this place is horrible! i called a few weeks ago to make an appointment to discuss some tax info. the lady on the other side of the phone took my info, scheduled me and repeated the time and date my appointment was about 2 times. i live 30 miles from this place.

    i only drove that because my family swears by ruth barr. my scheduled appointment was for 11 am with ruth barr, i got there at 11:05 and ruth was not even there. the lady that made my appointment was there and said she remembers speaking to me but i was not on the calendar. then she starts asking me if i could come back at another time…

  4. do not waste your time! this place is horrible!

    do not waste your time! this place is horrible! i called a few weeks ago to make an appointment to discuss some tax info. the lady on the other side of the phone took my info, scheduled me and repeated the time and date my appointment was about 2 times. i live 30 miles from this place.

    i only drove that because my family swears by ruth barr. my scheduled appointment was for 11 am with ruth barr, i got there at 11:05 and ruth was not even there. the lady that made my appointment was there and said she remembers speaking to me but i was not on the calendar. then she starts asking me if i could come back at another time.

  5. She is a big FAT liar!

    For over 20 years she did my familys returns. When we had a issue she said that she would take care of it. After several times of her saying she would and did file this or that form, I found out from the IRS that she did NONE of what she said she did, in fact she never sent them anything.

    After over calling every single day for over a month, emails and faxes begging someone to call me, the calls were never returned. She is a SCAM and you pay this money thinking that she would help you but what you get is incorrect information filed and lies without no one to help you when there is a issue. She is a big FAT liar!

Reviews: 5
Reported Loss : 1452 $
Severity : Medium
Reported by : Anonymous
Views :