I can’t give a ratting of zero, and I can’t submit without giving a rating. I have been a client of B & B Accounting & Tax Services for over ten years.
I cannot express the disappointment and utter anger I am feeling toward the entire organization.
Ruth Barr is the owner and has been preparing my taxes as stated for over ten years.
We received our first audit last year and found that she was at fault for not submitting a document that was without question provided to her.
We had to pay money back. Yet we we back the following year.
We received our second audit May this year and the un-professionalism shown is beyond words.
When I first notified them of the audit they did not responds for two weeks.
I personally went to the office and was told by Mia (extremely unprofessional) to submit documents and that they would handle it.
It wasn’t handled. Received another letter from IRS stating amount owed made appt with Ruth.
The day of the appointment I waited for 30 mins for Mia to tell me that Ruth would not see me and to submit documents that were submitted.
I paid for a service and that service includes dealing with the IRS. To be told that she would not see me was totally disrespectful.
Ruth may get you money but she is not of any service when it comes to dealing with the IRS. Please do not use this agency.
Ruth, Mia, Wendy an every other employee is extremely unprofessional.
The office is beyond nasty. They have dogs, cats, furniture and only God known what else is what is supposed to be the “waiting area”.
They have no regard for the client. Again please find another agency!!!!