We worked with Kristine last year because we wanted to make sure we got the maximum refund possible and thought it made more sense to do it with a real, live tax accountant than through an app.
We found our experience with her was very similar to filing through an app except it ended up costing us much more.
She doesn’t offer any time to meet in person or ask any questions to ensure you are getting the maximum refund.
Instead, she just asks for your basic documents (W2, 1099s, etc) and plugs in the information and files it that way.
This year we’re going with an app instead, which will be more than capable of doing the same thing and won’t cost hundreds of dollars.