Ascentium Capital

Very Unprofessional

I had no clue of what Ascentium Capital does whatsoever. So I’ve been helping my mom out with her new business, as I was going through her business bank statement, I came across this company’s name and it was taking money out of the account.

My mom had no clue of why she and her partners have been paying 45-60$ monthly so I decided to call them to find out.

I didn’t get any luck on my first try so I decided to email them, I explained the situation and asking them to provide me with a number that someone actually answers to and here’s what they wrote me after 4 days of waiting:

Thank you for contacting Ascentium Capital LLC. If you need anything else or have additional questions, please don’t hesitate to let us know.

You may also use our secure web portal, Account Butler, to access information and manage your account on line.

WTH is this? They didn’t answer anything that I was asking or anything at all.

I’ve wasted so much time on this fishy company, it makes me feel very sketchy and confused the whole time.

Don’t interact with this company, it’s very unprofessional and questionable! Be aware!

Is Ascentium Capital a legit?

Ascentium Capital is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 38 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Ascentium Capital located?

Ascentium Capital is headquarted at 23970 Highway 59 N Kingwood, TX 77339. You can contact Ascentium Capital by dialing (866) 722-8500 or visit their website ascentiumcapital.com.

How much monetary loss is incurred by Ascentium Capital’s customers?

According to Ascentium Capital’s customers, a monetary loss of US $3625 has been reported. The severity of entire incident reports is medium.

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38 Reviews on Ascentium Capital

  1. They are stealing my money

    This a scam company. I bought a big rig though wholesale truck and finance. When my insurance came up for renewal I called for the payoff. They sent me a letter stating that it was 37,200.00. Which was great since I only financed 47,500.00. At some point in the next year, ascentium came into the picture. Was never notified of this until this year. I called to get my payoff to adjust my insurance only to find out that they are now my lender. So I asked for my payoff….58,000.00!!! How in the world did I go from 47,500 to 37,200 to 58,000!?!? In less than 3 years. They owned wholesale truck and finance. When they reached a certain level they closed the doors on it and moved us all to them and started playing games. How do I sue to get out of this bullcrap o didnt sign up for??

  2. bait and switch~

    They were the official lender for equipment from Prolyte USA trussing. They offered 0% for 36 months …. on any amount approved. Turns out they switched paper work on me at the last minute that I didnt notice. It changed from a lease to a loan?
    You see Prolyte top officer and Ascentium were good friend in they same city. Prolyte was about to declare bankruptcy and I guess needed capital. I was told and have all the ads how they usually doit….there are 5 steps, I get approved, I chose the gear, gear comes in and I approve, then vendor (prolyte would get paid) well the skipped right to getting paid and then when I complained and stop my payments cause I did not get the gear. i was sued and still paying lawyers to cure this. Ascentium is a big scam for this cause of thier connections. Plus they maike you fight in California so costs are very high for legal fees. Regions bank bought them now and cant believe they would want such thieves!!!!

  3. ASCENTIUM CAPITAL IS A SCAM!!

    Terri Green from this company is harrassing me for payment for services they are not providing and they couldnt fix. THIS COMPANY IS PREDATORY THEY ARE TREATHNING AND HARRASSING HONEST HARD WORKING PEOPLE. DO NOT USE THEM AT ALL…. THEY HAVE POOR CUSTOMER SERVICE AND CANT FIX YOUR PROCESSING PROBLEM. HOWEVER THEY DEMAND MONEY NO MATTER. WHAT. ITS LIKE YOU ARE DEALING WITH THE DEVIL. THEY ARE GLUTTONS AND THEIVES!!!!
    DO NOT USES ASCENTIUM PROCESS! ITS A SCAM!!

  4. HORRIBLE

    I called and waited on hold 41 minutes. I was at work, had a customer come in prior to them answering the phone, I asked them to hold on for a moment, The person said that they can hold on for 30 seconds. any longer then that, they would have to hang up. They ended up hanging up in less then that. Called back, on hold for 16 minutes. Finally got to talk to someone. They were rude, and proceeded to talk to me really disrespectful. I was calling about a bill that I was never informed about. They charge you annual property taxes on property that you are renting from them. Annual taxes means annual, not 2 times a year. They are have so many Nickle and dime charges, that when you transfer to them from another company, they look cheaper at first. But all their administration fees are more then what you were paying. If you try to get out of a contract, cancelation fees will almost bankrupt you. BE CAREFULL, and do you research before dealing this company. YOU BEEN WARNED!!!!

  5. Total scam

    We leased a cc machine through them with Redpayments with the assurance that if we needed to return the equipment early we could get a reduced payoff amount. Our business closed and I called to return the equipment and payoff the contract and they said they had no idea what I was talking about and that I had to pay off the entire amount- $100 per month with three years left on the contract! They’re just ripping people off.

  6. Terrible company

    Liar scam company lied to me to get me into their shit contract. AVOID AT ALL COSTS.

  7. Great Business!

    These people are amazing! I love doing business with them. The bad reviews are from people who clearly don’t know what they are speaking about.

  8. Actually commited fraud!

    If you are thinking of using anyone who deals with Ascentium for merchant services, I would recommend you look elsewhere. We signed for merchant services with Riverside Payments, who not only lied and misrepresented the terms of our agreement, but never mentioned the 3rd party Ascentium, that they entered us into a lease agreement with. Between the 2 companies, someone actually crossed out the number on our SIGNED contract after the fact, and changed the rate of charge from $8.00 to $80.00 per month. It took nearly a month of phone calls, conference calls and both Ascentium and Riverside pointing fingers at each other as to who was responsible for the after the fact change on a legally binding document, before we could get any kind of resolution To make matters worse..BBB of Houston would not look into our complaint due to the age of the contract (16 months) so we had no help there either. These people are dishonest, argumentative (which is I’m sure how they intimidate people into just accepting their inflated charges and crazy contracts. If you re looking for merchant services..PCI compliance or any other card services or equipment needs..STAY AWAY FROM THESE GUYS…it’s a headache you don’t want!

Reviews: 38
Reported Loss : 3625 $
Severity : Medium
Reported by : Anonymous
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