Arizona family vision staff is incompetent and manager doesn’t seem to give a crap. I called for yearly vision check got an appointment for today. I get there only to be told that I had exam in recently insurance doesn’t cover till the 1st.
An annoyed girl said we called on Sat and left voice mail. I said no voice mail left. She confirmed they had right number. Call log showed call but NO MESSAGE. To make matters worse they called today to confirm appointment and said NOTHING about insurance not covering till Jan. They said we’ll see ya today but it will cost $75 for the exam. I left.
Called to speak to manager, she had I don’t really care attitude. I was going to make wife appointment and get her new glasses as well. Guess what with that I don’t care attitude just lost you business. Been to late location on multiple occasions with no problems.