Apex Lending
Unprofessional Experience
I sent a resume for a Loan Officer position in early May 2019, and quickly (the next day) was invited in for an interview.
The interview went well and I was offered the position that I wanted.
What was interesting is that the hiring manager in the Santa Ana office was evasive about the compensation plan as it relates to salary, AND the “ten thousand dollar signing guarantee” So, instead of being perceived as sceptical, I determined that those numbers would be disclosed via hr.
THE AGREEMENT was that I would start the following Tuesday at the latest.
The manager escorted me into the human resources department, wherein I completed a stack of onboarding paperwork, which I completed and handed to hr.
I went home, took a picture of the license plate on my other car..which I would use to commute to work as well as a snapshot of my ssn card.
Well, after waiting for over a week and a half, I was told they were “reviewing my application” Naturally, since I was promised a position, I stopped pursuing a career elsewhere, and turned down two other offers as I thought I was good to go.
In any event, I never got the position as offered, and the manager (intentionally?) wasted nearly two weeks of my time….as well as the hassle of things mentioned above.
How does this impact the consumer? I am not certain, what I do know is this was an extremely uncool and unprofessional experience.
I paid back the money i borrowed because the interest rate is high and the person that called me, told me that she will clear the interest, after one week, another person from the app called me and, ever treating me to pay money that i have already paid
I experienced that they don’t even have manners on how to treat customer,
They refinanced my house in 12 days
Apex lending is awesome. this is the second transaction I have had with them in the past 2 years and they have done a amazing job refinancing my house. I have refereed them my sister as well. Jeff and his wife Christina are the most responsive, knowledgeable mortgage professionals I have come across.
Very friendly staff
Very friendly staff, quick service and great rates
First off, like most people
First off, like most people, i am sceptical of almost all big companies including banks, lenders …etc. So far this company has been straight with everything from the get-go. Mike had explained to us how cashing out works as far as rate and funding so forth. Just today, it got funded.
The entire thing took less than 2 weeks which is really good. I had to visit the actual company to thank them for it and meet with Mike. I took a picture of the BBB award and now i know why they have A+ on BBB !