AMS Air Conditioning and Heating

POS contractor who just wanted to steal some quick money form me.

Not worth the trouble.  Called Moshe based on the great reviews, but I experienced much less than that.  Came to diagnose my humidifier, told me the problem was due to a particular part based on a service call to the humidifier manufacturer.  He said he would get back to me about what the part would cost but never did.  When I followed up with him about if he would come back to re-assess the problem or why he never got back to me about the part, he said he didn’t want to deal with it.  POS contractor who just wanted to steal some quick money form me.  I would look elsewhere.

I called another HVAC service company who accurately diagnosed and fixed the problem the first time.  It was a simple fix but Moshe/AMS just didn’t feel like doing the right thing this time.

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6 reviews on AMS Air Conditioning and Heating

  1. Will never give this company any business as they are clearly not professionals.

    What a rude owner. I requested a quote for moldy odor from AC, and this Hvac “professional” says “we don’t do smells.” I have done extensive research on this problem, which is very common and widely known among Hvac experts and there are Hvac solutions, such as coating the coils. Will never give this company any business as they are clearly not professionals.

  2. Ok I'm like the other person who doesn't like to write negative reviews

    Ok I’m like the other person who doesn’t like to write negative reviews. But this warrants one. I also called AMS for my AC problem (because he had so many glowing reviews) to have it diagnosed on Thursday and Moshe said he could come on Friday. I said Friday was not good for me but we could do something on Monday.

    He said OK Monday is good just text me your address I will be there. When Monday came no Moshe ,no phone call, I texted him what time will you be coming today Moshe, he replied he had an emergency was out of town, But he would have Walter call.. So I waited for Walters call. Walter never called. I took the whole day off Monday from work to be here. Texted him on Tuesday and said no Walter, no Moshe. He apologized and said Walter would call me right now. I told him to forget it as my husband had enough of the nonsense and decided to call somebody else. One thing I know as a business owner is you value your customers time. We all understand emergencies.

    But there’s no reason to not have someone call you or to text you and say that you you cannot make it. But to leave the person waiting all day without a phone call or even a text!? My time is valuable too; this is no way to do business! As for the good reviews; I’m sure he is good ,when he decides to show up. So take a chance if you want but I will never call them again X

  3. Totally unprofessional

    Totally unprofessional- never gave me a time for estimate in the day I asked and never followed up. Had to text to ask for a time of arrival and was told he was too busy. Go elsewhere.

  4. I cannot vouch for the work quality so I cannot rate them any higher.

    This company responded quickly to my request for service after hours but informed me that they do not work on my type of unit, a walk up condo. If you are seeking service on a condo you should try another company, but they did respond quickly. I cannot vouch for the work quality so I cannot rate them any higher.

  5. Thanks, Moshe. Wouldn't call anyone else, now.

    Another good service job from Moshe at AMS. Our aging central humidifier stopped working. He came by on short notice and did some diagnostics. We agreed that replacing made more sense that attempting to repair,

    and he followed up with an email quote and an offer to come and do the job the same week. Wrapped it up this morning. Everything’s working great, and the work was quick and tidy. Thanks, Moshe. Wouldn’t call anyone else, now.

  6. Another good service job from Moshe at AMS.

    Another good service job from Moshe at AMS. Our aging central humidifier stopped working. He came by on short notice and did some diagnostics. We agreed that replacing made more sense that attempting to repair,

    and he followed up with an email quote and an offer to come and do the job the same week. Wrapped it up this morning. Everything’s working great, and the work was quick and tidy. Thanks, Moshe. Wouldn’t call anyone else, now.

Rockville Pike 1900
Rockville 20852 MD US
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Reviews:6
Reported Loss :300 $
Severity of Scam :Extremely Low
Reported by : anonymous
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