Ameritec Services

They've permanently lost our business.

I’m tempted to give 1 star due to our most recent experience, but seems a bit unfair given that they have done good work in my house previously. But in a way that makes yesterday even worse…

My wife and I noticed a large pool of water next to our aging furnace on Thursday night. We poked around and tried to figure out the problem, finally deciding we needed professional help. Ameritec had been out the previous Fall to check our furnace and installed a new dryer vent. There were some difficulties getting the tech to actually show-up then – a missed appointment, then a late arrival – and that should have been a red flag.

On Friday morning I contacted their business office and spoke to a woman whose name I don’t know. She was polite and said a tech could come to our house after 4pm. The tech would call before coming, so I gave her my wife’s name and number because I knew I’d be working late.

My wife rushed home from work with the kids to find an even bigger pool of water. She cut off the A/C and waited. And waited. As it got warmer and the kids got fussier. Finally, she called Ameritec to see when the tech would arrive. The man who answered had no idea who she was and wasn’t particularly helpful (despite my wife being a repeat customer with an appointment scheduled). He said he would call her back.

After more waiting, my wife called the tech back and she was basically told that there was no record of our appointment because the person I spoke to had gone on vacation. And I guess she didn’t write down my appointment or put it in their (non-existent?) appointment system? The tech made a half-hearted offer to come, but my wife told him not to bother – she didn’t think he would actually show-up and we needed A/C.

Ameritec does good work when they show-up, but they’re just too unreliable. They’ve permanently lost our business.

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Ameritec Services reviews are no way affiliated with yelp & reddit. Their business is located at United States. Ameritec Services could be contacted by dialing (703) 880-4827 or logging on their website ameritecservices.com. Ameritec Services business page on Dirty Scam received 5 consumers reviews/complaints, page views and $ of monetary losses. The most of the users reported the severity of the scam is Extremely Low.
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5 reviews on Ameritec Services

  1. Not very happy with this place.

    Not very happy with this place. Ivan seems like a nice guy, Maria is probably overworked or just does not bother returning email or phone calls. Going elsewhere.

  2. it's not our fault

    No call, no show in Silver Spring, Maryland. Set appointment on Wednesday for Friday (3 hour window at that, asked them if they could make that 2 hours–come on man–you’re not a cable company).

    When they never showed, I called to see what was going on and the owner said, “it’s not our fault”. Fair point sir, I see your logic…. Go elsewhere.

  3. They've permanently lost our business.

    I’m tempted to give 1 star due to our most recent experience, but seems a bit unfair given that they have done good work in my house previously. But in a way that makes yesterday even worse…

    My wife and I noticed a large pool of water next to our aging furnace on Thursday night. We poked around and tried to figure out the problem, finally deciding we needed professional help.

    Ameritec had been out the previous Fall to check our furnace and installed a new dryer vent. There were some difficulties getting the tech to actually show-up then – a missed appointment, then a late arrival – and that should have been a red flag.

  4. They do nice work at a fair price and I would highly recommend them!

    Ivan and Roger were great. I called them on a Wednesday about a quote and they were out that same evening. After a quick scheduling chat they were out that same week, on a Saturday to install our new whole house humidifier. They are very professional and personable and did an excellent installation job. Personally, I live and die by online reviews and know it can hurt or help a business and this is one business I would definitely use again.

    Their estimate seemed fair considering the cost of the unit. Their estimated install time was for around 4 hours of which they finished in just two! I’ve had both good and bad experiences with companies and am happy I picked them. They do nice work at a fair price and I would highly recommend them!

  5. Simply wish all service companies and technicians to be as good as Ivan.

    I cannot tell how happy I am with Ivan. Professional, nice, hard working, and mostly, honest. Absolutely no hesitation to recommend him to anyone who might have any problems with air condition. Simply wish all service companies and technicians to be as good as Ivan.

Reviews:5
Reported Loss :0 $
Severity of Scam :Extremely Low
Reported by : Anonymous
Views :

FAQs

Is Ameritec Services a scam?
Yes, Ameritec Services is a scam and a bad service provider as per the report filed on dirtyscam.com, They are not aggressive toward their customer satisfaction and complaint grievance.
Is Ameritec Services a legit?
No, Ameritec Services is not a legit business owner or provider, you should take all precautions/measures before buying or using their services.
How many reviews submitted by Ameritec Services consumers?
There is/are 5 review(s) posted about Ameritec Services and its indicate that the severity of the scam is Extremely Low.
Where is Ameritec Services located?
Ameritec Services is located at United States.
How much monetary losses incurred by Ameritec Services customers?
N/A monetary losses incurred by Ameritec Services customers.